Disabled? Don't bother with Showcase Reading

Click here if this is your business
★★☆☆☆
1.6 / 5
15% of users recommend this
Click here if this is your business
  • Choice Of Films

  • Refreshments

  • Customer Service

  • Value For Money

98Johnson's review of Showcase

★☆☆☆☆

“Disabled? Don't bother with Showcase Reading”

Written on: 18/03/2017 by 98Johnson (1 review written)

Unable to book tickets online with a CEA card. This makes it unacceptably difficult for disabled customers to buy tickets. When I pointed this out staff verged between the unhelpful to the downright confrontational. Don't bother to email Head office, they can't be bothered to respond either. The seats in this cinema are very comfortable but don't expect any level of customer service. They seem to think it is below them to offer it or even have a meaningful dialogue. Very disappointing for this day and age.

  • reading

    Cinema Visited

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0