New tree out of the box doesn't light correctly

Click here if this is your business
1.9 / 5
25% of users recommend this
Click here if this is your business
  • Value For Money

GaryBarker5's review of Santa's Own Prelighted Tree


“New tree out of the box doesn't light correctly ”

Written on: 06/11/2016 by GaryBarker5 (1 review written)

We bought this tree 2 days ago from Modern Display. When setting it up the clear lights were coming on fine (this is an led multi light tree). After plugging in the top section we tried the other modes and none of them work, the tree just goes dark then back to clear again. My wife was able to kind of get the modes working by dimming the lights fully and switching the mode. Even then the bottom section still didn't change to color while the rest of the tree did. We also noticed there were bulbs already out and they aren't replaceable. Now we have to make a 100 mile round trip just to get our money back or get it replaced. I would expect better quality. I hope I save someone else the pain, don't buy a Santa's own tree, go somewhere else.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0