Expensive replacement bulbs

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drchuck's review of Santa's Own Prelighted Tree

★☆☆☆☆

“Expensive replacement bulbs”

Written on: 30/12/2014 by drchuck (1 review written)

Santa's Own is a beautiful tree that I would not buy again and caution anyone not to buy one. I have replace over 200 hundred bulbs on my tree. They simply short out and whole sections of about 40 bulbs are burnt and have to be replaced. I just recently ordered 600 bulbs and the cost was a whopping $129.00 or almost .25 a bulb. I wrote to Mr. Love, the owner of Santa's Own complaining and received nothing back. My son in-law purchased the exact same tree as me and ended up taking all the light strings off the tree. It took him over 4 hours and lots of scratches to do this. Don't buy the tree.

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Hayaaranki's Response to drchuck's Review

Written on: 04/12/2015

The worst tree company there such bad people they don't even back up there warranty I would not recommend this company because the warranty if they say they offer they don't even have the replacement parts they give you only temporary sent plus they tell you that they change the structure after so many years so the tree never fits like it's supposed to I do not recommend them their service is horrible their customer service is terrible

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