Real Christmas Trees Reviews - www.realchristmastrees.co.uk

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Latest Reviews

★★☆☆☆

“So I am waiting to see what they say - this my mail to...”

Written on: 24/11/2013 by Cara101 (0 reviews written)

Hi Well, this was the first xmas tree I have bought in years having being staunchly miserable for at least the past 20 years at xmas! So ok I want one that might just have a chance of survival so given that I am told that pot ones die I go for root ball and plant it in a huge tub - maybe I will get a year or two! I have a couple of self seeded firs in pots at bottom of garden that have defied every thing and are now 5 ft tall so who knows! Much excitement at home since everyone is realising… Read Full Review

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Cara101's Response to Cara101's Review

Written on: 25/11/2013

Well, here is my update and gosh how fast did it come back - I am impressed. I got a very pleasant email today apologising and letting me know that they were doing a full refund of all my money within five days (ok not seen yet but its only 1 day).

This kind of reaction is brilliant it means that actually they probably do care about their products, customer service etc. I am not so fussed about the money back I just hope they do take on board my comment about the delegation of choice to the supplier!

I wish I knew if they also supply trees outside of xmas since looking at my slightly sad tree on the very large patio I now realise that I could create quite a special patio with some more though would not want to pay xmas prices!

So my advice to those of you looking to buy an xmas tree on line - give them a go and keep the review centre updated because now I have broken my cycle of "not doing xmas" I will undoubtedly want another one next year!

Good response the real xmas tree co.

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