Worst customer service

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peter288's review of Office Christmas www.officechristmas.co.uk

★☆☆☆☆

“Worst customer service ”

Written on: 17/12/2013 by peter288 (1 review written)

If you book they will cancel your booking short notice and then not refund you. Poor customer care boarding on hostile and I wonder if the company that let them market on their behalf know what they treat customers which also reflect on the company that allows them to market there event.

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Alasdairadam13's Response to peter288's Review

Written on: 10/06/2015

We refund everyone if a venue cancells a party, this is part iof the protection we offer, we even refund customers of the venue goes bust, burns down, or any other circumstance and have done so in the past numerous times.This is just plain lies and I wont comment further

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Alasdairadam13's Response to peter288's Review

Written on: 10/06/2015

The company letting us market them on their behalf probably cancelled the party in the first place, we dont cancel parties they do!! So please get your facts straight when commenting on us here. It annoys me that we take the blame for suppliers actions and they somehow are the innoccent victims of bad service.

Its the other way around we are here to protect clients, and for the majotity of events we do a good job of that.

Seems to me one of our less reputable competitors is writing some of these reviews.

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