Christmas Trees & Lights Reviews - www.christmastreesandlights.co.uk

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★★☆☆☆
1.6 / 5
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Media Gallery for Christmas Trees & Lights - www.christmastreesandlights.co.uk

Christmas Trees & Lights - www.christmastreesandlights.co.uk

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Latest Reviews

★☆☆☆☆

“UNTRUSTWORTHY”

Written on: 20/12/2017 by yoHagan233 (1 review written)

FAULTY PRODUCT, NO ADDRESS TO BE FOUND , NO REFUND BEING ISSUED. THIS COMPANY SHOULD BE SHUT DOWN… Read Full Review

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★☆☆☆☆

“Tin pot firm.”

Written on: 09/12/2017 by 255Trevino (1 review written)

I purchased some lights on 29/11/17 & by the 5/12/17 they had not even been dispatched from their warehouse, let alone delivered in the 3-5 working days it states on the site!!! Writing this as not received the goods by today 7/12/17!… Read Full Review

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★☆☆☆☆

“Had complaint pay pal ”

Written on: 05/01/2017 by 444McNally (1 review written)

Very bad services was promised my goods by Friday never happen phone calls I made let down how can a company run business like this made complaint pay pal today… Read Full Review

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★☆☆☆☆

“Abysmal customer service!!!!!!!!”

Written on: 09/12/2016 by yazmin1100 (1 review written)

No response to emails. No response by phone. On hold for 30 minutes each time I have to call which has been several times. Ordered over £1K of decorations - never arrived on time despite multiple promises. Would never have ordered if I was originally given an honest delivery date. The director refuses to call me or speak to me. We want a full refund as had to go out and buy them in the end… Read Full Review

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Victoria64's Response to yazmin1100's Review

Written on: 01/12/2017

We bought 6ft super star led fibre optic tree..load rubbish
Stars do not flash fibre optic are so fade and was £125 plus £5 next day delivery. Video showed this vibrant beautiful full brance flashing tree
Firstly
. Leds cannot be turned off as advertisrd on the information of the product..just one plug no button to turn off leds
No pot as described..just legs
Stars do not flash..are just static
Fibrrs very poor
One false advertising company
Me..for one will be claiming back my full £130 and compensation for false advertising it's is illegal
And sending video of my tree and the video they advertise to watch fog and media and daily mail
I sent a video of the tree I recieved and told the man on the phone to watch the video they placed on their site
Not doing as advertised.

If I do not get a call back today I will get in touch with my bank and rip this company to bits all over the internet

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★☆☆☆☆

“Poor customer service”

Written on: 04/12/2016 by 120Walton (1 review written)

Waiting for answer on their customer care line more than half an journal each time. 2 emails not answered. When asked they said they were very busy. Ok if products work but if not, no easy way of getting through to them… Read Full Review

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★☆☆☆☆

“Icicle Lights - Poor Quality”

Written on: 14/12/2015 by 03MillLane (1 review written)

In Sept 2013, Bought outside Icicle Lights , (15m first to last bulb) Ok that year and boxed up after christmas, but last year many of the bulb holders had rusted and lights didn't work This year, nearly all the bulb holders are rusty, hardly any of lights were lit. Looked ridiculous, so had to take them down These lights are very poor quality and although described as suitable for outdoor use only fit for indoor use Requested refund or replacement, but was refused since outside 1 year… Read Full Review

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★★★★★

“6' fantasia christmas tree ”

Written on: 29/12/2014 by sayitasitis2012 (22 reviews written)

what an excellent Christmas tree this is. four bands of lights with different lighting displays which are too pleasant to accurately describe. would suggest that the company film the sequence and post it on you tube when I am sure the majority who viewed it would go on to purchase it. it is a lovely bright Christmas tree. initially I tried to purchase this product online at Studio - www.24studio.co.uk as it was a few pounds cheaper. I wish I had read reviews of that company before I took… Read Full Review

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