Customer service joke

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Schmidt95's review of Lloyds Pharmacy

★☆☆☆☆

“Customer service joke”

Written on: 24/08/2021 by Schmidt95 (1 review written)

Lloyds write to an elderly neighbour to invite him for a flu Jab, he phones them and told to book on the Internet, he says I don't use the Internet. He phones customer service and is told to use on line help page, he repeats he does not have a computer or use Internet. CS repeats and put him on hold for 17 minutes until he hangs up.

The most unprofessional of any company. Guy still can't get his jab

  • Swaythling southampton

    Branch Visited

  • Quality of service

  • Layout of shop

  • Value For Money

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