written by JustMyThoughts on 13/01/2022
Their delivery driver didn't ring our door bell or flat buzzer, and being the top flat of course I didn't hear them knock on the street entrance door, if they actually did. So they failed to deliver the order and now they're charging us £15 to have it redelivered.
Customer service was unhelpful, just said it's our word against them so we have to pay up to get our order.
If they fail again tomorrow I will have to ask our clinic to use another service.
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