Written on: 16/12/2020 by MissMsHonestReviews (1 review written)
I've ordered a McDonalds from apps Uber Eats and Just Eats and 3 out of 4 times I have received my food with items missing! 3/4 is disgraceful!
Previously (from Uber Eats) I ordered 2 Big Mac Meals and 1 chicken nugget meal (cokes, big macs/chicken nuggets and fries) When I got my food I was missing 3 of the large fries! Although my receipts have always had the correct order on it, yet items are constantly missing... how is this happening?
On the other hand I didn't have anyone I could tell this information to other than the apps service team - Uber Eats and Just Eat. This isn't as helpful because it's not them I need to be complaining to.
I managed to get in contact with a man who simply replied (image attached) - somehow I DO NOT believe it will get better unless some proper action is taken to ensure better customer satisfaction.
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