John Anthony Catering - www.johnanthonycatering.com

John and his staff are amazing we have had a number of parties at the Masonic Hall in Tunbridge Wells and couldn't fault anything, from the food through to the prices of drinks. Can not wait until the next family get together so we can use this company again.

We also go regularly to the Carverys he holds and yet again food and service is second to none.

A lovely finger buffet with puds was delivered on Saturday 10th September. The food was plentiful and excellent and enjoyed by all. The waitresses were extremely helpful and polite. We would definitely recommend. Thank you John Anthony and colleagues.....

This may look like a long review but please read it - I made a polite inquiry requesting a quote for a weekend party including 2 dinners, 2 lunches and a breakfast. They have prices listed on the website for min 50 ppl which is helpful but we were 48. My inquiry asked if there were any discounts, considering we were looking for 5 meals in total. I received no quote, just a metaphorical slap in the face! See the full exchange below (most recent mail at top), if you still want to do business with people like that then good luck, looks like you're going to need it:

I am full this year

Have 26 weddings booked next year

Do you really think i need your discounted business and annoying emails

I would like to thank you for your enquiry and wish you all the best for your murder mystery weekend

But i really do not want to do business with you

And i wish you well

Kind regards

Ps no discounts !!

From: --------

Sent: 05 August 2014 16:43

Subject: RE:

I am very disappointed at receiving your response, as I’m sure will review websites.

You might also wish to proof read your emails before you send them out.

I would have been perfectly satisfied to pay the advertised price if the customer service had not been so abysmal. There is nothing wrong with a polite “no” to discounts.

Regards and good luck in the future

Sent: Tuesday, August 05, 2014 4:12 PM

To: -----

Subject: RE:

No i think i would rather put pins in my eyes and cook for people who want it cheap

From: --------

Sent: 05 August 2014 16:05

Subject: RE:

Thank you for your prompt response to my enquiry.

As you haven’t given me a quote, I assume you do not wish to follow through with a booking.

Perhaps it would add clarity on your website to highlight that VAT is not included in the prices quoted, as the “no hidden costs” comment on your services page might be considered misleading.

Thank you anyway and kind regards,

-------

Sent: Tuesday, August 05, 2014 3:53 PM

To: ---------

Subject:

Hi -------

Thank you for your enquiry

I think you can see all ready our prices are very reasonable so in reply to your question on discounts we simply do not do them

Breakfast would be £12.00 per person full English buffet coffee fruit juice

And vat would be on top off the £3500

Many thanks

Kind regards

Regards