Natwest Mini Cash ISA

The more money I put in my Natwest ISA, the less interest I get. They frequently lower the interest rates they offer to 'reflect market conditions'.

My Money is probably devaluing the longer it sits in this pointless savings account. The only use this ISA has is that it is a place for me to store my money, away from my current account.

The new E-isa rate is only available to new customer whereas existing customers have had their rate reduced by .25% to pay for it.

Follow my lead and go elsewhere and remember if you are a new customer thinking of taking out this account this is the way you will be treated.

I've watched the interest on my Natwest Mini isa dropping consistently every month. I've placed at least £400 per month in and it's currently got about 9.5K in there... getting £4.20 return pm. Rubbish isn't it?

I'm moving my ISA and ditching them for my current account, been with them for 20 years.

Useless...

NatWest doesn't explain changes clearly. Their customer service is horrible!

The Natwest Mini Cash ISA gave a better introductory rate for new customers.

It is not as competitive as others in the market and fluctuates but mostly to a lower interest rate rather then a higher one.

and capital guaranteed .

In my case, when I transferred my Cash ISA to Natwest, they failed to explain that there would be a loss of interest for the time the cheque was in the post from my previous provider and then I would not start to get interest until the 2nd day after the money was cleared to my account. In effect, I lost 7 days interest which was not explained to me so I am quite annoyed with Natwest. Perhaps I should have asked however I think an honest provider would have explained this penalty of switching the account. I will stay with Natwest for now but they have earned no loyalty from me so far. I notice that Halifax guarantee interest from the day the previous account is closed so that there is no loss of interest.

ISA providers tend to tempt you in with good rates, which reduce after a period. This NatWest account is no exception, with a 2% 12 month bonus. As a saver then, it is necessary to review each year and probably move the ISA to a better rate elsewhere. The receiving institution must do this for you; the rules do NOT allow the saver to close an account and take the money elsewhere themselves without loss of tax free status. One of the most important factors then is the smoothness and speed with which the receiving institution (Nat West in this case) make this happen. I went to a branch, the staff member filled in a simple form for me and my money was transferred in within 15 days, with only a 2 day gap between my old ISA closing (with Coventry BS) and the funds appearing in my new NatWest ISA. This was acceptable in my view. Good overall service so far and an attractive bonus rate.

I am sorely tempted to move everything, lock-stock-and-barrel, to another bank because of this messing around. I have been with the bank for all of my life. As a saver in childhood and the old 'District Bank' days to today. However, the last 4 weeks have been absolutely frustrating and irritating.

I think, contrary to the TV adverts, that they should turn my local Nat West into a trendy Wine Bar! I feel I would get better service.

I have "maxed" my NatWest cash ISA for 5 years now - no problems at all, am now getting just short of £100 a month interest.

I have had a Natwest Mini cash ISA for 2 years now. I deposit money into it on a regular basis, and it is serving me well.

I would certainly recommend a Natwest Mini cash ISA, as I have had no problems whatsoever, and I am happy that my savings are steadily growing.