Flooring Direct Reviews - www.flooringdirect.co.uk

Click here if this is your business
★★☆☆☆
2 / 5
20% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Flooring Direct - www.flooringdirect.co.uk - Ask a question now

Media Gallery for Flooring Direct - www.flooringdirect.co.uk

Flooring Direct - www.flooringdirect.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Have cost me a fortune in their mistakes!!”

Written on: 10/01/2020 by zzHoover325 (1 review written)

Awful, I have no received such awful service in my life. They have cost me a lot of money for them mucking up and it’s still not sorted. First delivery I received half of the order, which meant the scheduled flooring contractor was delayed, then the remaining order arrived in the wrong colour. Which meant the contractor carried on with the work but could only do half a job. They then refunded after a long deal of emails and calls. To then order again the correct colour, paid extra for next… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Every trick in the book to avoid a cancelled order refund”

Written on: 24/05/2017 by ClarkGustafson (1 review written)

On the 29th April 2017 (the May bank holiday weekend) I ordered wooden flooring but made a mistake with the product code. I spotted my mistake the next morning and emailed a cancellation of the order. Since then I have been told that a) a refund has been issued and will reach my account in 3 to 5 days. I have been told this 4 times now, the last a week ago and still no refund. b) no refund has been issued because the goods were dispatched on the 30th April (Bank holiday Sunday!!) and the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“False promises and rude customer services ”

Written on: 18/11/2016 by DDTuk (1 review written)

I purchased astro turf from Flooring Direct on the basis of the promised next day delivery as i need to lay the flooring that weekend. Alas, it seems that the flooring was not even dispatch within 24 hours. When this was queried, replies were rude and along the lines that they are busy and so cannot be expected to deliver next day even if that is what they advertise… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Perfect. Highly recommended ”

Written on: 11/02/2016 by JEEnnis1981 (1 review written)

I needed some vinyl urgently for a job, ordered it in the morning and it was delivered to my door the following morning. Can't get any better than that. Thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible quality flooring. Refuse refund!”

Written on: 28/05/2014 by skankedbythebank (0 reviews written)

Flooring direct sent flooring that was totally different to the picture on their website. Full of knots, splits and discolouration. Refused a refund, as they said it was fit for purpose. Fit for purpose? Yes I could walk on it. Just don't want to look at it or pay for it. Fit for firewood. Avoid… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview