Poorly fitted carpet & abusive manager at Abingdon branch

Carpet Right - www.carpetright.co.uk
★★☆☆☆
1.9
20.0% of users recommend this
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JaneFK's review of Carpet Right - www.carpetright.co.uk

“Poorly fitted carpet and abusive manager at Abingdon...”

★☆☆☆☆

written by JaneFK on 15/04/2024

Change of fitter on the day of fitting the man was very ill and did a poor job fitting and told me to tell the shop staff and they would replace it. He was fitting hall stairs and landing and 3 bedrooms. He left all the furniture piled into one room and I couldn’t get access to my bed . I complained at the shop and the man who sold the carpet said it would be sorted, but it wasn’t so, after a few weeks I returned to the shop I met the manager who was very abusive towards me and even threatened to throw me out of the shop. It’s still not sorted and I’m a pensioner and I don’t feel I can return to the shop to face more abuse. Getting through to head office is really difficult.

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