Club Care Insurance Reviews - www.clubcareinsurance.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Poor follow up no customer loyalty focus”

Written on: 06/08/2020 by DesiraeSinclair (1 review written)

Renewing last year I questioned the increase in premium and was assured that they would price match, after getting other quotes I went back to club care where they denied this. I asked for a manager to call me who did and said that he would get an agent to call me and look at other alternatives so I bought the policy on this condition. I never received another call from them, I repeatedly called and was on hold for 1/2 hour a time without speaking to anybody. This year my renewal was higher… Read Full Review

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★☆☆☆☆

“Took over a month to get a refund, and two telephone calls”

Written on: 11/07/2020 by Zion211 (1 review written)

I paid for caravan insurance with my credit card, but then cancelled it when I read the policy documents. (I'd made a mistake in buying the insurance). It took two telephone calls, and a delay of other a month before I got a refund. Even then it was by BACs transfer, rather than back to my credit card account. Shocking way to treat a customer I think- good job I noiced the lack of a refund. Not sure it would have happened otherwise… Read Full Review

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★☆☆☆☆

“Club Care Less”

Written on: 15/06/2019

Club Care Less Insurance We have been with this caravan insurance company for about 5 years. In 2016 we had our Ace award caravan stolen from our home address and they handled the claim fairly and in reasonable time. We had to buy another caravan and found a Hobby 645 VIP which we liked. We had heard of difficulties insuring Hobby so specifically asked ClubCare if they would insure a Hobby and were fully assured they would provided we put a tracker in they recommended. We fitted the tracker as… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 11/03/2019 by Milton38 (1 review written)

Bought caravan insurance on the Friday . Found on Monday when caravan moved from storage for health check that major problem had occured. Cancelled insurance on Tuesday ,told someone would contact me within 28days? .Had insurance for 3days so within the cooling off period was told i would not get a refund of my 52 pound . What a joke . Complained still waiting to hear response . Avoid Avoid Avoid… Read Full Review

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★★★★★

“Friendly and human!”

Written on: 05/06/2017 by EMRD (2 reviews written)

Several years of using Club Care insurance (Camping and Caravan Club) - caravan insurance, home insurance and motorhome insurance. Always friendly and helpful, good prices and the human touch. Avoid the likes of Saga and Adrian Flux and try Club Care!… Read Full Review

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