The company website states that there is a 1.95 surcharge for credit card transactions. It is hardly a prominent disclosure. They do not state that the renter has no alternative method of payment. The very least that should be done is to state that the surcharge is MANDATORY.

I tried to book a campervan explaining i was landing at 4.30, closing time of the renting place and got told it shoulden't be a problem, just to explain it on the booking request, I got told also I was going to receive confirmation before to proceed with payment. I have been charged instead of the bond and the company tried as well to charge me for the full amount with without letting me know if i could or not pick up the veichle the same day, straight away after 5 minutes from my request. I was lucky I didn't have sufficient founds of my saving account. When I called back I found rude and unprepared staff not able to deal with the problem. I decided to lose my deposit but I would never contact them again obviously and don't raccomend to anyone!!!