Highbridge Caravans, Highbridge, Somerset

We recently purchased a caravan after a 20 year break.

He was extremely helpful throughout the whole process.

From seeing the caravan to arranging collection was less than one week.

Excellent Customer service and advice from the delivery team.

She was very efficient in handling all paperwork.

We bought a new motorhome from Highbridge Caravans in April and were very impressed with the service, particularly from our salesman, Simon. He was friendly, knowledgeable, and handled several unexpected external supplier issues without letting it affect our experience.

On collection day, we were given a courtesy car and welcomed by the lovely lady, who made time for us with lots of lovely chat.

Another lady then gave us a thorough handover and remained professional even when a few pre-delivery issues came to light — the worst being a poorly resealed windscreen.

There were some hiccups, including incorrect DVLA weight details and a few snags discovered on our drive home. However, after sales handled all our queries well despite having a workload clearly more than one person should handle.

That said, Highbridge could save themselves time and money by ensuring things are done right first time.

Our experience with Highbridge began last October when we purchased a VW Campervan. The process from initial contact on our arrival from South Wales through to purchase was first class. The approach of all the members of staff who we were in contact with put us at ease and we felt confident that we were making the right decision.

We were recently with the After Sales Team and again, we can't fault the service provided. Mash attended to our needs and the minor issue was resolved without question. Again, we were made to feel welcome and at ease and nothing was too much trouble. She was right - she really could make a nice cup of tea. Thank you.

Strange at it may seem I had a fantastic service from every department that was involved with my purchase of my new to me caravan I can only say that I had a wonderful time from start to finish and would highly recommend this company if I had to name one thing that upset me it was that the lovely hot chocolate cups should be three times bigger it was a very welcome sight as the weather was a bit cold and dismal well done high bridge 10/10

I would like to thank them over at the Devon branch.we purchased a sterling continental.its our third purchase from you.the service we received from them both was first class.could not recommend them enough to anyone makeing a purchase.thanks very much.