Emm Bee Reviews - www.emm-bee.co.uk

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★★★★★
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Latest Reviews

★★★★★

“Used Burstner Motorhome”

Written on: 22/09/2020 by BobTaylor2803 (1 review written)

We 1st met up with the Emmbee team at the Manchester caravan and motorhome show back in January 2020, We were interested in a used one, but even though they only had new ones at the show, they took the time to show us inside all the models and steer us in the right direction. We visited their place the next day, on our way home, and as all their staff were at the show, the parts guy showed us around, lovely man.. To cut it short, we were impressed enough to buy our motorhome from them, but had… Read Full Review

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★★★★★

“Carado T132 – purchased March 2020”

Written on: 03/09/2020

WE visited Emmbee as we were looking to replace our 4yr old Chausson Motorhome due to a series of faults and lack of help from the dealers. (We actually looked at some vehicles at Emmbee 5 years ago and remembered that, although they were unable to source the vehicle we wanted, they had been very helpful.) We also liked the fact that they deal solely in Motorhomes. This time we were pleased to see the man who we had seen on our previous visit. We were particularly interested in Carado vans… Read Full Review

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★★★★★

“Fast friendly service”

Written on: 31/08/2020 by Phil100a (1 review written)

The repairs were done as planned. The scope of the work done was fully detailed. I will certainly go there again for future work ane the habitation checks… Read Full Review

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★★★★★

“2017 Laika Kreos 4009”

Written on: 29/08/2020 by Dragoncoach (1 review written)

Took delivery in June 2020, and went full time living in July- several rookie queries were dealt with promptly and professionally by the Emm Bee team. A couple of warranty issues are booked in for sorting, but customer support and service have been first rate. Have already referred a couple of friends, one of whom has already been in to look around the vehicles for sale. Won’t hesitate to recommend again… Read Full Review

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★★★★★

“Great service, advice and value”

Written on: 28/08/2020 by NWC2020 (1 review written)

Ordered our new MH in Oct 19 with delivery due Feb/Mar 20. Due to Covid19 this was delayed until June 20. EmmBee kept us informed of progress all along the way eveen during lockdown. The vehicle handover was efficient and easy with an on-line Utube link provided on how all the MH's equipment worked. We would definitely use EmmBee again and have no hesitation in recommending them… Read Full Review

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★★★★★

“Motorhome Dealers and Servicing”

Written on: 20/12/2019 by Oakwoody (1 review written)

This is our second motorhome from Emmbee . They offer friendly and practical advise, no pressure to buy but also listen to your requirements and advise accordingly. They are fair and open with their pricing which creates a positive buying experience. Once all agreed they are efficient in handling the change over, with the new vehicle handed over with professionalism and courtesy. The vehicle is cleaned and valeted to very high standards. The warranty back up is first class with any issues… Read Full Review

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★★★★★

“Fantastic company”

Written on: 20/12/2019 by MattNuttall (1 review written)

After spending many frustrating months online searching for a suitable vehicle we decided instead to visit Emm-Bee our local motor home dealer in person. We wish we'd come here in the first place and saved all that time! All the staff were fantastic - friendly and extremely knowledgeable but a special thank you goes to the people who answered the multitude of questions we had and matched us with the exact vehicle that suited our requirements (a 2010 Burstne Aviano) which runs like a dream and… Read Full Review

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★★★★★

“Purchase of Burstner Ixeo Time”

Written on: 19/12/2019 by Evelyn230 (1 review written)

During several visits over a few months, the staff at Emm-Bee have been efficient, knowledgable and friendly. They have always been helpful and patient in assisting us to buy our first motorhome. Once we had decided on the Burstner, the hand-over was smooth and extremely thorough. We were shown all of the features of the vehicle, which made us more confident in dealing with possible teething problems when we used the motorhome. The professionalism of the staff regarding after sales service also… Read Full Review

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★★★★★

“Burstner TD744”

Written on: 17/12/2019 by EC145D2 (1 review written)

Purchased a brand new Motorhome from Emm Bee and am very happy with it, whole process was smooth and uncomplicated with order to delivery completed in a week! Reasonable price given on old motorhome, with a good deal on accessories fitted. Small problem with the alarm triggering, which is in the process of being looked at. Sales site is a little cramped but being addressed with a bigger site, would happily recommend and will most likely be back in the future… Read Full Review

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★★★★★

“Above and beyond”

Written on: 16/12/2019 by Carada (1 review written)

The salesman was honest helpful and courteous throughout motorhome purchase, keeping us in the loop from start to finish, by both phone and email. Nothing was too much trouble including the fitting of all requested extras. Time and patience was spent with us at the handover with all our questions answered. Had trouble with the truma heating control on our first outing but it was soon resolved via mobile pictures and verbal boiler reset instructions from a knowledgeable member of sales-team… Read Full Review

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★★★★☆

“Used Motorhome”

Written on: 16/12/2019 by Beverley2810 (1 review written)

Service from staff very good. Disappointment was that although we only bought a used motorhome we couldn't use it for first few months due to faults. These were eventually put right but we were a little disappointed… Read Full Review

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★★★★★

“Simply the best”

Written on: 16/12/2019 by Graceringling (1 review written)

We purchased our Burstner from Emm Bee following an initial inquiry to the person I dealt with. A visit to site was arranged and we aware left to browse without any sales pressure at all. After a fair trade in valuation we did a deal with the person I dealt with and placed our order. The whole process was professional with great communications throughout. As he was away the handover was with another man who looked after us really well. No rush and every question answered. There is a really… Read Full Review

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★★★★★

“Excellent Customer Service From Day One”

Written on: 15/12/2019 by PastCaptain17 (1 review written)

It is the first time we dealt with EmmBee and we found that their customer focus was excellent throughout sales, delivery and aftersales. No item or issue was too small or too large they were all dealt with in a friendly and professional manner. The staff are always available by phone or E Mail and deal with any issues almost immediately. I have dealt with several caravan and motorhome dealers over the last 21years and in my opinion out of all of them EmmBee has given the best customer focus… Read Full Review

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★★★★★

“Happy customers ”

Written on: 07/10/2019 by VickiB1982 (1 review written)

Really pleased with our motorhome from Emm Bee! The two people we dealt with have been lovely to deal with and kept us in the loop the whole time ! Thank you so much, we are really enjoying getting away as a family at the weekends and looking forward to travelling Europe next year ! Thanks again ! … Read Full Review

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★★★★★

“Emm Bee motorhome”

Written on: 18/09/2019 by GrahamKC (1 review written)

My wife and I bought a Burstner motorhome from Emm Bee earlier this year and could not have been more pleased with the service provided by the person I dealt with and the other sales staff. Dealing with Emma Bee was straight forward, no nonsense and we were equally as pleased with the standard that the Burstener van was provided to us and the honest appraisal of the Autosleeper van we part exchanged. The person I dealt with was prompt, efficient and professional, both when we made a first… Read Full Review

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★★★★★

“First Motorhome Purchase”

Written on: 18/09/2019 by CarolC321 (1 review written)

Can’t fault this company in any way. Nothing is too much trouble for them. After trawling round other dealers I had a pretty good idea of what I wanted to buy and i’m thrilled with my looks like new Chausson. All the staff are very friendly and helpful as being new to this I probably asked some stupid questions, but as I said nothing was too much trouble for them and I am confident that whatever Motorhome issue I may have, I can call in or ring them and it will be dealt with promptly. In… Read Full Review

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★★★★★

“Professional knowledgeable service ”

Written on: 15/09/2019 by Lawrieh (1 review written)

From our initial contact at the NECC show right through to collecting our Chausson 711, we had great service we were offered a fair trade in price for our Burstner Elegance but decided to sell it privately to a friend. They kept their promise of throwing in a few extras into the deal. All in all ... a pleasure doing business… Read Full Review

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★★★★★

“First time motorhomer”

Written on: 14/09/2019 by Gazza1968 (1 review written)

We decided to buy our first motorhome from emmbee because they had good reviews. They had the same motorhome at Campbells in Preston but we didn't like there secondhand car salesman approach. Embee were a pleasure to deal with from the start. Friendly, knowledgeable etc. We primarily dealt with a man who was there during the sale and went through everything during the handover, from start to finish. We have had aftersales correspondence and they have been fantastic, sorting out everything we… Read Full Review

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★★★★★

“excellent company, knowledgable staff!”

Written on: 14/09/2019 by benthebordercollie (1 review written)

Friendly staff who are very knowledgeable in this field, very helpful .Sales team provided a great service starting from when we bought our first motorhome to the actual completion/pick up date with a comprehensive guide of all the workings etc. Would recommend Emm Bee to any body thinking of buying a motorhome as the service provided is second to none… Read Full Review

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★★★★★

“OUR FIFTH PURCHASE”

Written on: 11/09/2019

Purchased a Bailey 59/2 Motorhome after deciding to downsize. This was our fifth purchase from Emm Bee in the last 25 years and once again from the moment we first enquired about trading in our old motorhome to picking up our new motorhome the service and friendliness of the dealership was as good as it could get if not exceptional… Read Full Review

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