Emm Bee Reviews - www.emm-bee.co.uk

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★★★★★
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Latest Reviews

★★★★★

“Excellent Quality Service”

Written on: 07/01/2021 by CampingChhristine (1 review written)

As new Motorhome Rd and after pondering over doing it for a good couple of years, we had A great friendly welcome here and very COVID secure approach unlike other places we had visited. We had received a recommendation to use Emmbee from another Motorhome customer of yours that we know. He was great from start to finish and gave us all the information we required without any sales pressure. And we settled for a Chausson 4 berth with electric beds which can be highered/lowered at the touch of a… Read Full Review

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★★★★★

“First Timers - Burstner Lyseo 680g”

Written on: 14/12/2020 by FirstTimeBurstners (1 review written)

We decided to purchase our first Motorhome, just as Covid lockdown was announced!! Having said this the staff at Emmbee were great and everything was managed perfectly from a social distanced point of view. We settled on a Burstner 680g and decided to look around at prices. It quickly became clear that EmmBee were keen to win our business. We then undertook a test drive and sealed the deal. The handover was really well managed and I have to say we have had no real problems, but EmmBee are… Read Full Review

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★★★★★

“First motorhome and all round great service!”

Written on: 09/12/2020 by gsWhite202 (1 review written)

Having wanted a motorhome for some considerable time the plunge was taken in June 2020 after much research. On deciding that a Burstner 586 was at the top of the list and Emm-Bee having a used one available we made the long trip down to Bury. This was undoubtedly a very good decision - the sales staff were very well informed and patient allowing us as much time as we needed, on the day, before making the decision to purchase. Communication was regular and timely throughout the following 4 weeks… Read Full Review

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★★★★★

“Hap bee times ahead.”

Written on: 06/12/2020 by Sabrinas23 (1 review written)

Purchased a Chausson Flash 610. This is probably the last van we will purchase in our motorhoming journey. It's all about getting the right van to suit your personal requirements, and part of that experience was purchasing the van from a local,knowledgeable business with friendly staff who understand your needs. We have bought a motorhome before from a different supplier who was only interested in the sale and no customer care when we had issues. At Emm Bee there was no pressure from the sales… Read Full Review

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★★★★★

“Chausson Motorhome Purchase”

Written on: 03/12/2020 by Hallie308 (1 review written)

As first time buyers we were quite apprehensive about the process. We needn't have been, Emm Bee staff were brilliant with us. They gave us time to look round all the vans, answered any questions we had and talked us through the whole process without any sales fluff. The fantastic service doesnt stop at the point of sale either. The staff are at the end of the phone or email for any question once we were out and about in the van. Nothing is too much trouble. Will be returning to Emm Bee when… Read Full Review

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★★★★★

“emmbee motor home review”

Written on: 02/12/2020 by timharri1 (1 review written)

I would like to thank all the staff at Emm Bee motorhomes for their professional service whilst helping me purchase my Busrtner 590 travelvan . they made the sale very easy and I was very pleased that they were helpful with offering finance and did not complain when I stalled on getting my money in place . I would definitely use them again .I have also recommended them to other people too . Best regards… Read Full Review

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★★★★☆

“No pushy sales tactics, accommodating at an excellent...”

Written on: 30/11/2020 by kevin.madeley (1 review written)

I told the salesman, what i was looking for on the phone, what spec and he came up trumps beating any competitor by miles on the price and spec. I went with his advice on a few items including the colour, which I’m glad i did. As i ordered a 2020 model prior to September 2019 i caught with the tax hike - but Emmbee were brilliant about this, said i could cancel had the decency to let me know well before it was public knowledge. Kept in the loop throughout out the build process - hence felt… Read Full Review

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★★★★★

“Fantastic sales and after sales”

Written on: 28/11/2020

The entire team at Emm-Bee is very attentive. We were very well looked after by our sales person, but the other sales people were also very happy to look after us if we had queries whilst he was enjoying a well earned day off. The MD was very approachable and also spent time with us to explain some of the features of our lovely motorhome. Since taking receipt of the vehicle we’ve had great support from the warranty team for a couple of minor items. Due to wanting a particular specification it… Read Full Review

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★★★★★

“Fantastic Support as Laika Dealer”

Written on: 24/11/2020 by MerrionEdwards (1 review written)

Emm Bee are a dealer that I would recommend to anyone. They are a special and rare kind of dealer that are not only highly knowledgeable about their products but are willing to go above and beyond to support not just customers but owners of the brands they sell. A very specialised motorhome requirement forced us to self-import a top quality used Laika from Italy rather than buying new from EmmBee. But a key import document got lost due to the Italian Covid crisis resulting in a 6 month import… Read Full Review

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★★★★★

“EXCELLENT SERVICE ALL-ROUND”

Written on: 16/11/2020 by GAEYSTEVENJONES (1 review written)

FROM OUR ORIGINAL ENQURY PHONE CALL TO OUR AFTER CARE PHONE CALLS THE SERVICE EMM BEE OFFER AND PROVIDE IS EXCEPTIONAL. FROM OUR INTIAL PHONE CALL WE COLLECTED OUR MOTORHOME WITHIN 4-6 WEEKS AS IT WAS BEING IMPORTED FROM FRANCE. DURING THE 4 - 6 WEEKS PERIOD ALL OUR QUESTIONS WERE ANSWERED, ANY MOTORHOME ACCESSORIES QUERIES WERE ANSWERED AND BOOKED IN TO BE FITTED. THE COLLECTION OF THE MOTORHOME WENT SMOOTHLY AND TOOK LESS THAN AN HOUR. THE AFTER CARE WITH US REQUIRING MOTORHOME DIAGRAM… Read Full Review

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★★★★★

“Consistent ”

Written on: 15/11/2020 by BentleyPennington (1 review written)

We've been using Emmbee for 10 years and have just made our third purchase. The key has been after sales support. Nothing has been too much trouble for the staff who have always been helpful and supportive. Even when it may have been an error/omission on their part,apology given and rectified very quickly. There has been a hint of taking on a larger premises. Well I think its safe to say that Emmbee have outgrown their current location. We have recommended Emmbee to a number of people… Read Full Review

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★★★★★

“Professional, Personable, Approachable”

Written on: 14/11/2020

I bought a new Burstner 744. Process was handled very well and everyone at EmmBee 'knows their stuff'. I thought they were all trustworthy which is pretty important when spending hard earned cash… Read Full Review

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★★★★☆

“Chausson Motorhome Purchase”

Written on: 13/11/2020 by Reese67 (1 review written)

We have owned motorhomes before but this was the first time we had dealt with Emm Bee. We were impressed with the service we received. The staff are friendly, professional and very helpful… Read Full Review

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★★★★★

“secondhand motorhome with first class service”

Written on: 12/11/2020

we called at emm bee motorhomes just on the off chance to see what they had available and came away with a van that was just right for us and all dealt with a first class service from start to finish… Read Full Review

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★★★★★

“Excellent service provided”

Written on: 12/11/2020 by ReeseGreene81 (1 review written)

I found the whole time that they were very friendly and helpful, and gave me their word that van would be held to allow me to travel 5 hrs to come and see it which I found very refreshing as my experience with other garages were not good in this respect. I would recommend them to anyone looking for a van as I'm sure they would help them as well as they helped me. Thanks… Read Full Review

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★★★★★

“Delivered on all promises”

Written on: 12/11/2020 by Ryanandlee (1 review written)

We bought a Chausson 640 and it was a really smooth and easy sales process. We have had the vehicle a few months now and whenever we fire a question over to them we always get a speedy and detailed response. It must get tiresome answering the same set of questions day on and day out but we never feel like this when we deal with Embee. Every dealer is good at the sales stage and it’s only when you see the after sales side of the operation can you give an honest review. In our opinion we… Read Full Review

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★★★★★

“New Motorhome ”

Written on: 12/11/2020 by Kennyhig (1 review written)

Well looked after Excellent customer service Went out off the way to sort things out for me and my wife regarding Extra items we ordered for our Motorhome All the staff are excellent at what they do This is our second Motorhome from emm bee Would not go anywhere else Thank you all … Read Full Review

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★★★★★

“Excellent service for first time motorhome buyers”

Written on: 12/11/2020 by Wise345 (1 review written)

We visited EmmBee in August, knowing nothing about motorhomes. The salesman, didn't pressurise us in any way but guided us based on our requirements - a 4 berth with automatic transmission. We agreed on a Chausson 640 Premium, then had to wait 6 weeks as so may others were ahead of us awaiting their motorhomes to be prepared, a sign of a successful company, we thought. We are delighted with our purchase. There were a few queries at first, mainly down to us being newbies, but all the people at… Read Full Review

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★★★★☆

“Not pushy with sales”

Written on: 12/11/2020 by Oldguysrule1966 (1 review written)

We picked our motorhome in Oct 2019 and hopped to collect it mid November. Due to delays on our side this had to be put on hold until Feb 2020. Emmbee were very understanding, didn't push for a bigger or extra deposit. Even when we 1st visited to look at the motorhomes on sale, not once did they hard sell, they just said have a good look around and give us a shout if you need help. When we collected the motorhome, they spent a good couple of hours going through everything with us. The only… Read Full Review

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★☆☆☆☆

“Not always the caring company most reviews make out!!”

Written on: 06/11/2020 by RomaMaro01 (1 review written)

I very much think the majority of excellent reviews EmmBee have on here are by people purchasing a new or nearly new motorhome. If you are spending 70-100k on a vehicle I would assume that you would get this level of service wherever you went. However our experience is very different unfortunately, we purchased a used van for £16,000 (sold as seen) 
Our gripe is the way this was sold to us knowing that we were new to the motor-homing world and had zero experience. 
We had done what we thoughtRead Full Review

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