Knowledgeable Professional & Helpful staff

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Happycampers12's review of Emm Bee - www.emm-bee.co.uk

★★★★★

“Knowledgeable Professional and Helpful staff”

Written on: 12/08/2021 by Happycampers12 (1 review written)

We decided to purchase our first motor home after being bitten by the bug after hiring one for a holiday break. We did our homework taking advice off friends, researching and visiting many motorhome establishments but were disappointed with either the choice, lack of knowledge and advice and customer service.

We were disappointed by many establishments and decided to try further afield. We visited Emm Bee a couple of times and were impressed by the staff’s expert knowledge and advice as at first we really couldn’t decide what make model or layout we wanted. After visiting for a second time during lockdown we made an appointment with staff to look at a specific make and model, however when we arrived we saw another motorhome and wanted to look at that in more detail.

Despite ‘strict covid restrictions’ staff made it possible pulling out all the stops for us to look and get the full experience of another make and model, he was extremely helpful, friendly and patient – nothing was too much trouble and weren’t put under any pressure to make a purchase, unlike other establishments.

After careful consideration we discussed with the person we dealt with at length what would suit us best and we settled on a ‘Harmony Burstner’ which we are really happy with and know with the guidance and advice that we have made the right choice taking our needs into consideration.
We have had a couple of follow up calls by staff asking how we were getting on and if there was anything else he could help us with. Likewise, we have contacted him with a couple of queries; straight away he knew the answers and resolved our issues over the phone.

Credit where credit is due, we feel that we have made a really good choice with the honest help support and advice of staff they are an asset to the company and we are grateful to them for their expert advice and honesty.

We would have no hesitation in recommending Emm Bee Motor Homes.

Thanks again

Very satisfied customers

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