3A's leisure, carmarthen Reviews

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★★☆☆☆
1.8 / 5
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3A's leisure, carmarthen

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Latest Reviews

★☆☆☆☆

“Woeful Customer Service”

Written on: 07/08/2020 by RonnieMacKenzie361 (1 review written)

I purchased a motorhome for £29,995 that was suppose to include Habitation Check, Service and 1 year warranty. After they delivered the van (during the Welsh lock-down incidently) I discovered many faults including doors and drawers that came open in transit due to broken catches and maladjustment, leaking sink waste,and worst of all, a broken and cracked shower tray. I have tried endlessly to contact them with no response to emails or telephone messages. This raises doubts that they ever did… Read Full Review

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★☆☆☆☆

“Shocking service ”

Written on: 08/04/2020 by CompleteyRobbed (1 review written)

Bought a elddis which was brand new in June 2019 , it had a few initial faults which were supposed to be sorted on hand over in five weeks time , it’s nearly a year later now and after another 20 plus faults I have tried to reject the van , 3 as don't want to no and it’s now down to the finance company to step in with no results in my favour , the outcome is they are taking the Motorhome to auction and are going to sell it and can’t guarantee I will get all of my money back , so I’m… Read Full Review

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★★★★★

“The Best ”

Written on: 23/03/2020 by Regal2565 (1 review written)

From buying to receiving my chausson 711 they have been great. Two small problems they handled immediately. Big thanks also to the workshop that handled my queries. As I live in the north of England I was advised to buy local Incase I had a problem. I’ve certainly no regrets… Read Full Review

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★☆☆☆☆

“Aftersales 3a's Camerthen”

Written on: 18/04/2018 by StellaHay (1 review written)

Sales staff are very helpful/friendly couldn't fault them. Should you need to use the warranty service DON'T BOTHER, there is NO communication between staff, I was told my van was done after 2 weeks, only to find out they hadn't even started it and even told me that I hadn't returned it to them. Kept calling them to get updates but NO one returns ANY calls, neither does anyone know any details about my van. Then was told new fridge had been approved & ordered (under the warranty) only to… Read Full Review

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★☆☆☆☆

“No customer service with this lot!”

Written on: 07/09/2017 by Edmondson323 (1 review written)

We bought a brand new motor home and it let in water, and was not registered or taxed. The dealer failed to keep in touch, didn't fully explain what went wrong, didn't apologise, blamed everyone else. Don't go anywhere near them,! I… Read Full Review

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Alibali94's Comment

Written on: 05/10/2017

We are experiencing exactly the same. Problem still to be resolved - hard work!

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