OVERRATED AND OVERPRICED

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Listerboy's review of Isabella Penta

★★☆☆☆

“OVERRATED AND OVERPRICED”

Written on: 01/07/2017 by Listerboy (1 review written)

Hi there,I was led to believe Isabella was the best as they sure look the best but I'm afraid that is not the case at all !!!
After years of towing my caravan up and down the country year after year I decided to go seasonal in North Yorkshire.The first 3 years with no problem at all.The awning would go up the first sign of the sun normally around April.The cheap budget awning costing under £500 (no names mentioned) would remain up through until end of October with no issues EVER !!!!
Due to this easy maintainence and hassle free experience we decided to upgrade.
The Isabella penta was the one I always dreamed of owning due to its stylish look and its 3.5m projection.
What a mistake within 4 months the awning suffered a lot of damage from weather.The seams just came apart,the skirts around the bottom came away from the upper tent...
The awning was sent to Isabella and after a £400 bill and numerous promises of delivery the awning finally returned.the communication was terrible and the workmanship was not much better.i decided to sell the awning and buy another Isabella penta hoping this was just a bit of bad look..
HOW WRONG I WAS....the second penta only lasted 12 months and after noticing the stitching coming apart the full length of the front and side doors we decided to back to the cheap and cheerful.
£4000 of awnings for nothing but trouble and headache...quality,craftsmanship,aftersales, and communication is very poor at Isabella.dont be fooled by there looks !!!!

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