WARRANTY NOT WORTH THE PAPER ITS WROTE ON

“WARRANTY NOT WORTH THE PAPER ITS WROTE ON”

Written on: 13/01/2021 by Hedgy70 (1 review written)

Bought a car from Birtley branch Dec 2019. Had a years warranty on it. Didn’t get my asking price on part ex, so they added another’s year warranty on it. Great I thought. I’ll buy it.
Just over a year of buying it, it had a leak from engine.
Phoned company who put me in touch with auto protect (warranty company) who told me to take it to a garage to get it checked out. Brilliant. NOT...
The garage were told not to do the work as the part wasn’t covered in warranty.
A £270 job to change the timing belt gasket isn’t covered. But everything else is...weird that???
Got bounced from motorpoint to auto protect and back again.
Terrible customer services.
Terrible warranty cover.
THERE WARRANTIES ARE NOT WORTH THE PAPER THEY ARE WROTE ON.
In my opinion if motor point are using this company for there warranties and there not covering for such specific things. Then there just as bad as Auto protect. Stay away.
DO NOT BUY A CAR FROM HERE.