4.3 / 5
89% of users recommend this
  • Customer service

  • Value For Money

Gemgemz88's review of Motorpoint www.motorpoint.co.uk


“Disgusting ”

Written on: 28/08/2019 by Gemgemz88 (1 review written)

Do not buy a car! If you see on their website all they post is the 5 star reviews they don’t show the bad ones they get. Brought a car it was faulty. The aftercare is shocking all they want is your money then you get treated like a dog! Customer services is even worse they put the calls down on you.

  • Customer service

Motorpoint's Response to Gemgemz88's Review

Written on: 11/09/2019

Thank you for your review, i'm sorry to hear that you are unhappy with the service you've received. Please be assured that our customer care team are dedicated to ensuring that the service we offer is fair and honest. If there is an issue with the vehicle that is out of our remit or a reasonable time frame, i apologise however we cannot offer our assistance in those instances. Once again, i apologise sincerely for this and any issues this may have caused you at all. Thanks again, Rachael

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