No pressure & so helpful

Jeff White Motors, Cardiff
★★★★★
4.9
97.0% of users recommend this
  • Customer service

  • Value For Money

Guest's review of Jeff White Motors, Cardiff

“No pressure and so helpful”

★★★★★

written by on 13/06/2017

Looking for a petrol Audi A3, we went to Jeff White just to check one out for size and especially how easy it was to get into with my dodgy knees! We had a look at the only one they had, ( petrol A3's are a bit like hen's teeth), and a staff member asked if he could help. I explained we just wanted to have a look at it and had other garages to check out. Not a problem he said and got us the keys. He left us to check it over. It was in very good condition with, sat nav, park assist, etc. I said thanks and we would check out the others and he said as we were here why not take it out for a test to see if I got one with it. I said that I was a bit nervous, as I hadn't driven an automatic for a very long time. He suggested that he could drive out and then we could swap and I could drive back. We did this and that was very helpful. He said, well at least you know now if this is a model of car you like, he gave us a printout of the car to take with us for our comparisons and a contact card. After having looked at a couple of other cars, we returned to Jeff White two days later. The same staff member recognised us having another look at the car, said hello and then gave us the keys and said, "off you go and have another test drive", what a gent. When we got back we were happy that this was the car we wanted, over a coffee I asked about a p/ex on my very old car (15 years old and not worth much), to my surprise he agreed, which saved me the hassle of selling it. I paid a deposit and said that I would come back in 5 days (as we had things to do till then), no problem again was the answer. We returned the following week and when through the paperwork, which was really easy, they completed all the DVLA stuff online, registering the new car in my name, taxing it and de-registering my old car. Must say it was very pleasing to do business with all the staff at Jeff White. I would recommend this garage most highly, great cars, great staff, great service.

  • Customer service

  • Value For Money

Was this review helpful? 0 0