Excellent throughout

★★★★★
4.9 / 5
97% of users recommend this
  • Customer service

  • Value For Money

RobynAndy's review of Jeff White Motors, Cardiff

★★★★★

“Excellent throughout”

Written on: 11/08/2020 by RobynAndy (1 review written)

Having been looking for a Fiat 500x for a while, we decided to stop off at Jeff White Motors in Cardiff on the way back from holiday to view one we'd seen online.

We dealt with one man throughout and his customer service was excellent right from the very first telephone enquiry. We were politely greeted when we turned up 90 minutes later and there was no hard sell as we looked around the car, just lots of information volunteered and a very down to earth and realistic approach.

He then was extremely helpful in arranging the logistics of getting the car to our home in Essex. We changed our mind several times about how to do this and his whole approach was helpful and patient with a can do attitude.

He followed up with a phone call the day after the car was delivered to check that we were happy with everything, which demonstrates Jeff White's confidence in their product.

I AM extremely happy with everything. The car is immaculate, was a good market price, and is just what I wanted. The standards of Jeff White Motors, and the person we dealt with himself, made the whole experience of buying a car a pleasure. When my husband's car is due to be replaced, even though we are based in Essex we will have no hesitation using Jeff White Motors at Cardiff again.

  • Cardiff

    Town/City

  • Customer service

  • Value For Money

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