Brooklands Motor Centres Reviews - www.brooklandsmotors.com

★★★☆☆
2.5 / 5
40% of users recommend this
  • Customer service

  • Value For Money

Media Gallery for Brooklands Motor Centres - www.brooklandsmotors.com

Brooklands Motor Centres - www.brooklandsmotors.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Really good”

Written on: 22/01/2021 by Silasx236 (1 review written)

Hi so basically i work for the nhs and happened to be in the chemist when a guy started casually talking to me asking me if i needed my car serviced which i actually did he told me to ask for a particular man booked in for a service my mot was due end of feb got everything done with my mot passing and had my service in so happy thank you … Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst car dealership ever”

Written on: 07/01/2021 by Brooklandsmotorcentres (1 review written)

Don’t buy a car off these clowns, I bought a Vauxhall Zafira of them in December 2020, when I got it home I found quite a few faults which I wasn’t happy about, considering it was supposed to have had a 72 point check which I believe wasn’t done has it had not been signed off. I informed Brooklands and they told me to bring it back to be repaired, but just fobbed me off with some unsatisfactory repairs which made me contact trading standards they told me I could return it within 30 days… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Court action”

Written on: 03/05/2018 by Maximus221 (1 review written)

I will shortly be bring an action against this company through the County Court Customer service and manners are bottom of their list. We'll see how they react to a county court judgement against them. … Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Shocking service and not helpful”

Written on: 24/12/2016 by Lewis90patty (1 review written)

Bought a Focus St from this garage and was told a full service had been carried out on the car and just put through an mot b fore I picked it up. Got the car half way home and elm light came on, had a ford garage diagnose fault for me and it turned out the garage had managed to put the car through an mot without a catalytic converter on the car and then refused to take fords word for this and wanted me to make a 300 mile trip so they could look the car vet for themselves. Absolutl y terrible… Read Full Review

Report this review
Was this review helpful? 3 0
★★★★★

“Jaguar xf ”

Written on: 03/10/2016 by Kyle24 (1 review written)

Hi I bought a Jaguar XF at brook lands and it was ever thing that I expected it to be and I got spoke to in such a good manner from all the staff at brook lands and would recommend all my mate. Thanks so much… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Super Services”

Written on: 03/08/2016 by S1987W (1 review written)

Bought a Fiesta ZetecS off these guys and it has been nothing but pure fun. The guys their were so helpful with getting the finance arranged and even sorted a great deal on a warranty for me. Super Service, would recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Keep away from here find some where else ”

Written on: 03/08/2016 by Homer011 (1 review written)

Bought a car from here and was told a full service would be carried out just what you'd expect spending £11485 in cash should have checked all paper work as sales man only put down for oil and filter so that was first thing secondly I got an AA check done and some things came up but salesman said they would all be fixed should never have taken them at there word sent email and got response from there MD wh sent copy of agreement once again always read what you sign since then I can not get to… Read Full Review

Report this review
Was this review helpful? 2 0
★☆☆☆☆

“I would never ever recommend this criminal outfit to...”

Written on: 18/05/2016

A couple of years ago I bought and Audi from this company, I was messed around constantly, they lied to me on every visit, they used intimidating tactics. It was the worst experience that I have ever had when it comes to car dealers and corrupt sales. The Audi that they sold me looked fairly good, however the gear box blew up only 6 months after I bought the vehicle. They constantly lied about everything. AVOID this garage at all cost's, absolutely dreadful and corrupt sales team filtered down… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Do not buy ”

Written on: 23/03/2016 by Arielle307 (1 review written)

Well what can I say. Your better off buying it gumtree. Bought a galaxy for 12k had it two weeks from nowhere had the abs light traction control light engine magament light and the gearbox transmission failure light come on. Took the car back to them. Bare in mind I live in London they are from Leeds. Now it's been there two weeks they said they don't know what the fault is they had given it to ford main deal. They will update me when they can. Everytime I call they have no news for me they… Read Full Review

Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Criminal car sales (don't go there)”

Written on: 18/02/2016 by djBell176 (1 review written)

Bought a golf from hear 8 month ago,had nothing but problems with it,they have had the car back 6 times said they carried out work on it that needed doing well brooklands motor company my review is going to change everybody's opinion on you so hear we go folks,I've just got my car back from jct600 vw,turns out the car needs 4 yes 4 new injectors,and a new dpf filter which I may add they said they had put a new one on (corse they did) it turns out all they did was wipe all the faults off with… Read Full Review

Report this review
Was this review helpful? 3 0
★★★★★

“Very impressive seller! ”

Written on: 07/02/2016

A couple of days ago I bought Peugeot 407 coupe, and I was very impressed with the service offered to me. After agreeing on price, car was serviced and pre delivery inspection was carried out, the company repaired and changed all faulty parts that I was not happy with (without any additional cost). Very friendly, helpful and knowledgeable staff members! I highly recommend this company/ service. … Read Full Review

Homer011's Comment

Written on: 02/08/2016

Must be a salesman with these positive reviews as I would not recommend them they can't even get back in touch and that's there MD he either refuses or like the rest of his team couldn't give a monkeys about there customers

Reply to this comment
Report this review
Was this review helpful? 0 1
Read 1 Comment
★☆☆☆☆

“Selfish.”

Written on: 21/01/2016 by Lauren0518 (1 review written)

My other half bought a Vauxhall Astra VXR from there about a year ago, as we was too late to get the situation sorted we tried politely dealing with them to help with the car, as when my other half first bought it, it wouldn't tax because Brooklands didn't MOT the car, few months later tried to get the a/c on but took it to a car garage they found out that the whole front end has been in a car crash, so a new air conditioning system had to be put in, now recently the car door opens on its own… Read Full Review

Report this review
Was this review helpful? 1 0
★★★★★

“Excellent Service”

Written on: 29/09/2015 by SARAFPA26 (1 review written)

I had bought a car from Brooklands Motors 2 years ago and have been discussing a few options today with one of the company sales department they have yet again been extremely helpful and cannot fault this company at all I think it is important to have great customer service and this has definitely been provided and nothing was a problem i like the fact they call you and look after you as a customer Would highly recommend Brooklands motors Thank you … Read Full Review

Homer011's Response to SARAFPA26's Review

Written on: 03/08/2016

You must be lucky to get a call as I can't and I only bought the car late June 2016

Reply to this comment
Report this review
Was this review helpful? 0 1
Read 1 Comment
★☆☆☆☆

“Bad condition car”

Written on: 05/04/2015 by Nathen492 (1 review written)

We bought our car eight months ago ,was told it had had a full service, we have just had to pay £680 for a new clutch,fly wheel, the mechanic stated the gear box has been looked at before and was a botch job.We are very dissapointed that we are still paying for the car and feel we have been ripped off.looked gorgeous on the outside bit obviously not so good under the bonnet.we would not recommend this company to anyone go elsewhere. … Read Full Review

Report this review
Was this review helpful? 2 0
★★★★☆

“Would visit again”

Written on: 04/12/2013

Visited Brooklands after finding their website on google. I was looking for a finance deal, but i've had trouble with finance in the past so I didn't know if they could help me. The staff went out of their way to shop a few different deals for me and find out how much i'd be paying back, the salesman even going as far as to ring up one of their finance companies to try and get me approved. I was impressed by how far they went to try and help me. The only reason I didn't buy from them was that I… Read Full Review

Andra82's Comment

Written on: 06/08/2015

haha,, of course they would GO REALLY FAR they need your money THAT'S WHY! Lets see after you buy the car (IF YOU WOULD BUY ONE, EVEN THOUGH I WOULD SAY GO SOMEWHERE ELSE!!!) if they go even 1 metre in front to help you! haha
That's a good comment about JUST VISITING A COMPANY WHO WANTS TO SELL PRODUCTS FOR THOUSANDS OF POUNDS !!:)))

Reply to this comment

Homer011's Comment

Written on: 22/09/2016

Andra82's. Your Wright I just wish that I had read comments about this garage before I payed £11000 for a car from here first thing I had to do was lay out to get a full service done was told full service would be done to my face but the paper work was done different three MD won't talk to you when you leave messages so I would not recommend this place if you want honesty

Reply to this comment
Report this review
Was this review helpful? 1 1
Read 2 Comments
overview