WMS Group Ltd - www.wmsgroup.co.uk Review

Oxford House, Oxford Road,, Thame,, Oxfordshire,, OX9 2AH,
★★★☆☆
3.5 / 5
63% of users recommend this
  • Value For Money

Ryang216's review of WMS Group Ltd - www.wmsgroup.co.uk

★☆☆☆☆

“I have previously used WMS and they were great but...”

Written on: 11/12/2018 by Ryang216 (1 review written)

I have previously used WMS and they were great but recently, with my current car, every attempt to make a claim has been refused due to "wear and tear". This policy is a complete waste of money. The attitude of the customer service staff can be summed up as "computer says no".

  • Value For Money

By Wmsgroup

Written on: 11/12/2018

Hi,
We are sorry to hear that you were not satisfied with the service that you have received from the WMS Group. Please can you email your agreement number and contact details to us with 'Customer Review' as the subject line so that we can look into this as a matter of priority.
Kind Regards,
The WMS Group

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Plh007's Comment

Written on: 12/09/2019

I had a very similar story with WMS (As have many others). We ended up taking them to court and winning TWICE as they appealed.

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