Wilco Motosave Reviews - www.wilcomotosave.co.uk

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Latest Reviews

★☆☆☆☆

“Motorsave are not registered with any trade body ”

Written on: 21/01/2021 by geoffrey21 (1 review written)

Told Hunslet motorsave Leeds I have an air bag warning light staying on my dashboard, he gave me a price for diagnostic check and said plus parts and labour,they checked my car saying it's the air bag impact sensor and they don't do work on the air bag system, I said you have waisted my time and money, you should have told me that you can't work on the air bag system and I wouldn't have came here, I paid them to get my car back and made a complaint, there regional manager said I'm 100% behind… Read Full Review

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★★★★★

“Great customer service ”

Written on: 14/12/2020 by Hansomhorty (1 review written)

Was having trouble finding a 24volt bulb so I went to Motorsave in Gainsborough and the staff member in parts department got what I needed in 24hrs . I didn’t think he would go to all that trouble for a bulb so thanks a lot I really appreciate it… Read Full Review

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★★★★★

“ car suddenly stopped, everything dead managed to...”

Written on: 03/11/2020

car suddenly stopped, everything dead managed to restart car drove straight to Wilco was told could fit me in couple of hrs returned and car sorted well impressed… Read Full Review

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★☆☆☆☆

“Hurrendous. Rude. ”

Written on: 23/10/2020 by Keeneog115 (1 review written)

Worst company ever dealt with, last 5 or 6 visits. Allow cars fixed by students unsupervised, which then are done wrong, dangerous, when you ask why, get spoken to very rudely, questioned why your complaining, made to feel like it's customers fault. Go to a different branch, and questioned why you use other branch they have sales targets too you should use this branch, again lots of questions and made to feel awkward, none of the things looked at they were supposed to. Go back to the other… Read Full Review

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★☆☆☆☆

“Bad quote ”

Written on: 01/10/2020 by Scunthorpe12345 (1 review written)

Took car for repairs to Scunthorpe in June due to a rattle. The repair bill was £250 for 8 weeks later it to be back. Take car back they tell me it’s drive shaft will be £290 but we Carnt get one. Take car to another local garage yea drop link mate £25. Not much difference. Avoid avoid avoid. U will be payin for work that doesn’t need doing… Read Full Review

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★☆☆☆☆

“Quoted for work that didn’t need doing ”

Written on: 01/10/2020 by Scunthorpe12345 (1 review written)

Took my car into Wilco motorsave in June 2020 due to a rattle coming from passenger side (front) they told me what it was. A few components that gave me a bill of £250. After the work was done I took my car home. Hardly drove due to lockdown. Started driving it again. 8 weeks later. The rattle returned. So I spoke to motor wilcosave customer services and was book back in for 12 pm. They had a look at it checked the parts they fitted. Came back and told me it was my drive shaft. £290 but we… Read Full Review

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★☆☆☆☆

“Ignored by garage”

Written on: 21/07/2020 by 170762deb (1 review written)

I booked my car in to wilkos motosave on Saturday the 18th for an exhaust checking on Tuesday 9.00am. Took my car in at 9.00 and was told they would ring pretty soon with a price, they would then have to order a part if needed. Still had not rung by 10.00 am so rang them to check if they had correct mobile number, was told they would call me back within next half hour. Waited until 10.45 still not heard anything so went to the garage. My car had not moved. Was told that my car had been booked… Read Full Review

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★★★★★

“Bicycle repair”

Written on: 01/07/2020 by Vinnyb74 (1 review written)

I called into the swinton branch on the off chance they could check my brakes as the rear one had failed on the way home from work, I got a bike mechanic. I explained the problem and he came straight out to check my bike, after inspection he said " i would normally book this in and do it but i honestly cannot send you away in good conscience with no brakes" He showed me what the issue was (screws had come out of the rotor disc holding it on) he replaced the missing ones and adjusted the brakes… Read Full Review

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★☆☆☆☆

“Totally useless!”

Written on: 20/06/2020 by Stephen.M (1 review written)

I had a tyre put on tbe back of my car on the 8th June at Wilco Motosave Wragby Road Lincoln. They told me my tracking was way out despite it driving perfectly straight. I trusted them. After they had so called tracked the vehicle it pulled to the nearside. Yesterday I took it to the Gainsborough branch and tbey had a second attempt. This time the steering wheel isnt straight. I called tbe manager at the Wragby Road Lincoln branch today and he annoyngly kept calling me mate all the time which I… Read Full Review

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★★★★★

“great experience”

Written on: 07/06/2020 by Vance466 (1 review written)

friendly and professional. what more could a person ask for?… Read Full Review

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★☆☆☆☆

“My husband went to Wilco Motosave last month for a...”

Written on: 13/03/2020 by Berni.Bulloch (1 review written)

My husband went to Wilco Motosave last month for a light bulb for the car it cost £37.99 and they fitted it free of charge. I went today for the other headlight and they charged me £37.99 plus £10 for fitting. Absolutely disgusted that they would add £10 to the charge. It feels as if the charge was made due to my being a woman as that was the only difference; same car, same branch, same bulb, different sex!… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 31/12/2019 by Kelsey12 (1 review written)

AVOID Wilco Motosave AT ALL COSTS. I’ve taken my car there for a service as the oil light had come on (last resort as I wasn’t near home and no where else was open). The mechanic said to me there was an issue with the camshaft sensor but he had knocked the error code off expecting that the service may resolve any issues. Oil light was coming on intermittently on the M62 after the service before making a rattling noise in the engine (almost like a tractor), pulled over immediately to check… Read Full Review

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★☆☆☆☆

“Battery labour cost ”

Written on: 20/08/2019

Needed a battery called at motorsave Knottingley west Yorkshire cost £95 for battery not bad I thought then the price for fitted was £198,£103 labour for a battery fitting are they having a laugh, tempted to ring trading standards and how many more have they charged at this rate, anyway after I picked myself up off the floor I got the battery and vowed never to return again… Read Full Review

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★☆☆☆☆

“Absolute joke”

Written on: 17/06/2019 by KayleyNicholson (1 review written)

I was in the Worksop branch on Sunday waiting to have my car looked at , 2 men who should have been serving were playing on their phones , 1 was bragging how drunk he had got yesterday (not the word he used) every time a customer left, these 2 idiots laughed about their stupidity in front of us waiting customers , they did it about every customer while I was there, so I’m assuming they did it when I left ,they didn’t have a part for my repair , they said they would call today first thing… Read Full Review

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★★★★★

“Help with wheel nuts !”

Written on: 22/05/2019

You got me out of a tricky situation. The security bolts were overtightened , rusted up and worn - the others were not much better. 'I only wanted to get the bloody wheels off' I could not do this with my handtools. Thanks very much to the staff member who dealt with the problem - shear brute force initially (2ft long bar !) Blumming ummer' these are tight was mentioned. The 4th security bolt was fortunately removed with an airhose drill. I was advised they were next to useless to reuse… Read Full Review

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★★★★★

“THANK YOU TEAM”

Written on: 09/04/2019 by Ramosgw401 (1 review written)

This morning I called in as I had a warning on my dash. The person I dealt with and the team were straight onto my car and sorted it out. together with clearing my washer jets and fitting two front bulbs as they were not shining as well as they should. I also bought a couple of things from the shop. "THE TEAM" were very helpful, polite, and friendly. I WILL RETURN. Thank you all at the Huddersfield branch. … Read Full Review

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★★★★★

“Perfect - no complaints! ”

Written on: 02/03/2019

Very efficient, work was completed on time and they went above and beyond to make sure it was returned to me for when I required. (Despite it being a challenge) Friendly, attentive and knowledgeable staff of which nothing was too much trouble. Would highly recommend using them. Very competitive prices and really happy with the work done… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 27/02/2019 by Amina281 (1 review written)

On visiting this store on variousseparate occasions, the staff have been so helpful and easy to deal with. My needs were usually only for small off the counter items, but mainly for helping checking my tyre pressures. This latter task always done previously by my late husband. Again, a week ago they kindly not only did this for me but checked the water and topped it up - all without being prompted! They offer excellent customer service, whether for a small, large or even non-cost purpose… Read Full Review

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★★☆☆☆

“Save?”

Written on: 12/11/2018 by Draven147 (1 review written)

I know I should have checked first but just paid 9.99 for a bulb that can be had anywhere else for half that! Motosave should be made to take the save bit out of the title!! Tried to talk me into 2 bulbs with horror stories of the other one will go next week guaranteed! This was their last chance with me and they've blown it!… Read Full Review

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★★★★★

“New battery”

Written on: 10/11/2018

Had a new battery fitted staff went to a lot of trouble to make sure everything was working and made it a pleasure for me to visit them I will definitely be using this garage again for all my car needs I would recommend this garage to family and friends very highly nothing was too much trouble for them I have nothing negative to say about this garage or the employees Will be using g this garage for everything I might need for my car in the future A great pleasure to meet the happy and helpful… Read Full Review

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