wste of time

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ianplatt1980's review of WhoCanFixMyCar - www.whocanfixmycar.com

★☆☆☆☆

“wste of time”

Written on: 11/01/2020 by ianplatt1980 (1 review written)

poor at best after being with them for nearly 3 years and heaving nearly 200 bookings they decided to introduce smart quote, the problem with this system is it gives inaccurate quotes and causes people to call up with no mention of wcfmc so we quote to them and carry out the work, wcfmc they call the customer to see if they have had the work done to which they say yes it went to us, so they happily charge commission to us £33 in this case, so we call up wcfmc and explain that the customer came direct and made no mention of using there site, so they just automatically charge you there commission, and rather arrogantly say prove it didn't come through us!

as a long standing garage this was the 3rd or 4th time this has happened with them and only the first time we challenged them and they just chose there 30 quid over our potential business, so there response is to try and continually remove our honest and frank review, in total they have charged us around 70 quid in commissions that they have had nothing to do with!

so just go direct to garages as we all add the commission on top so its cheaper to go direct, not even had a apology from them!

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