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“Avoid Viretronics ECU repairs, Aberdeen /Derby ”

Written on: 10/08/2022 by Kash218 (1 review written)

Was passed on to Viretronics from ECU Express, to repair a faulty ABS module. My component was sent to an address at Derby, which I now know to be a residential property. A further module, not the original, posted back. Shorted on the card, unserviceable. A second, this time from Aberdeen with an engineer to install it. Still unable to make either unit work. Refund agreed, then silence. No legitimate business would act like this, or insist on bank transfers for payment. They wait until you send off the part, before surprising you with that. Very dubious. I have all of my experience with viretronics backed by email. Absolute sham. Wall of silence. The unrefunded.

Unrefunded's Comment

Written on: 23/08/2022

I am the above commentator, The Unrefunded. The above posting is now some 12 days old. There have been many developments over this time, including a rather nasty "Cat and Mouse" game using various feedback based platforms. Some of which seem to no longer host the ANB on their service, for reasons best known to those services. I'd like to make a record, of a correction to the statement expressed by myself, the Unrefunded, in light of new evidence and developments. Firstly, the item first returned to me, was in fact my own. The security markings placed on it were badly faded, and took a second examination to find traces of. It did, as detailed previously, not work and shorted out, Driving the ABS pump with the keys out. Details are important, and this matters for viability of evidence. I would also like noted, that as of this morning at 0745, 22/08 an email was received from the ANB, stating a collection and refund. This has been loosely spoken off in emails many times over, but until this morning has never been given with time, date or nominated service. On Thursday, the item will be waiting to be collected by Royal mail collection, with refund, less postage, of £350 being paid back on Friday. This refund will be in my bank account by 4pm. If it is not received by then, another visit will be made to the local police station, where a very helpful desk officer will be given all of the evidence to update the case notes held. If the proposed exchange fails to materialise, is not upheld by the ANB, all evidence will be shared with all agents and authorities applicable, be they law enforcement, HM government, service provider, platform administrator, Banking sector, FSA, and anyone else I deem worthy of this evidence. It goes without saying any form of retaliation against me will incurre the same. You have no idea the leg work already put in on this case, with various agencies thus far. Do not escalate this. If the matter crosses the criminality division between civil and criminal, the local police will update their case files with you as prime suspect. Any criminal act against me, my family, home,
or possessions will incurre this premeditated response, along with others. Thanks to the evidence of your home visit, linked to this case, my address is now on a priority list with Northamptonshire Police. Any act against it will implicate you and the ANB in criminal proceedings and prosecutions will result. Uphold your side of this agreement, that you yourself have proposed. I will be waiting watching and recording.

The Unrefunded.

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Jonigl's Comment

Written on: 23/09/2022

Viretronics is a reputable and trusted business and have fixed units for over 400 verified customer around the UK. Apologies to hear this. Viretronics had the best in mind for you and went all out with the fix. We are currently having issues with our banking and payment system and this has affected refunds and other internal costs. We have a refund request form you can complete and we will act upon it once issues with our payment system is rectified Refund Request Form, viretronics is an automotive and marine electronic unit remanufacturer based in UK. We specialise in ECU repair, ABS unit repair, TCU repair, BCM repair & Instrument cluster repair and many others with life time warranty. We have the expertise and top notch testing equipments to successfully repair all units sent to us. Our repair cost is very affordable compared to our competitors. Viretronics have benefitted from awesome positive review of our many customers as seen in our emails and other communication media. We are working to ensure that all positive reviews form both past and present customers over the years are reflected on public review sites.

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Jonigl's Comment

Written on: 24/08/2022

Hi

This is a formal counter statement against his actions/words against us Viretronics.

He has clearly stated in an email that he will ensure we lose business. There is an evidence to support this.

What brought about all these?

We did a repair and it suprisingly failed despite test reports and screenshots and we sent a donor unit with guarantee it works and sent to him via an Engineer. The Engineer tried all possible best to program the donor unit to his car and it failed.No communication.

Now we have agreed to give a refund but he stated he won't return back our donor unit until a refund. There is an email evidence. This clearly violates all our policies he agreed to when he sent his unit for repair to us.

He went on every platform where we are found and accused us of being all sorts of names. He has deleted most of them and we were lucky to screenshot them.

He has stated we use fake address, Our branches in the Uk are carefully spread out and because of COVID it is only convenient for our hired engineers to work from home.

He has stated we use a fake number, our business line is provided by a trusted provider we pay every month.

He has stated we are uninsured and not taxed, We are insured and registered with HMRC.

He stated the business is unregistered, we are registered with HMRC.

We are not obliged to provide all this information but we want to make a clear statement that he is on a personal vile mission to discredit the business.

We have been trading for over 2 years and have fixed at least 95% of the units sent to us. We are gathering all customers we have done a repair for since we have started to contradict him and cohorts for legal purpose.

The below was our reply to al his false reviews.

We are an insured, registered and tax compliant.

We have received your reviews. In all our communication threads we have agreed to give you a refund and have only asked to collect our donor unit we Brough to your home for cross reference/programming and you clearly refused. There is email evidence.

We have never ignored you for a week, there is email evidence aswell.

All of a sudden you turned out to calling us names, You have gone everywhere to leave lies and verbal abuse which do not represent us.

We came out to the car to help and program the donor unit to the car but we couldn’t communicate with both units using our diagnostics tool.

We have repaired units for over hundreds of customers all around the Uk and other parts of the world and they are ready to dispute your reviews and opinions about us.

We are simply saying allow us to collect the unit and you will have the refund paid to you.

We all of a sudden turned because we simply stated that we will only send a refund once you return our unit.

You refused to send our unit , there is email evidence.

It is sad that the repair didn't work despite supplying a donor unit that worked on bench. We have terms and conditions that we use to trade.

Once again we will give a refund as I have always stated once we have collected the unit from you.

All your assumptions and defamations are baseless and noted for legal purpose.

Your abuses and defamation violates our business policy and we have terminated all contracts with you.

Thanks
Viretronics

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Smiffie's Comment

Written on: 05/09/2022

I too have suffered the same fate with this company, I too have been doing research over the last couple of weeks and found many viretronics customers who are also in the same position as I am. Viretronics are NOT registered with HMRC and I have used all variants of that name in my search, Viretronicsuk, ViretronicsLTD and none are registered with HMRC who I am going to call when the office opens. I would appear by Kash redactions means that he made mistakes with his claim, but I have not so I will not be redacting. I too sent a unit to them and received a different one back and I do have the photos to prove this and when presented to viretronics they accepted they sent me the wrong unit back, claiming that my original unit was damaged by the currier, however the tracking number they gave me for the return was with the Royal Mail, When checked the Royal mail had never received or accepted my parcel. So that was a lie. I have caught these people lying a few times and every transaction has been via email so there is proof. Look at Viretronics on face book reviews, there are more victims there and I am in touch with some of these who are all prepared to give evidence. My last email from viretronics yesterday was that I am wrong about HMRC, and they will issue a refund as soon as they sort out a problem with their bank, It has already been over two weeks, no bank let alone Barclays would take over two weeks to sort out a business account. Look on FB page and this is the same excuse they have used before and one guy has been waiting for a refund since April 3rd 2022. I have an email where he has openly told me he has fixed "100's" of ECU's, but only has a feedback of 37 ? and not all are positive. 100's of customers paying VAT without getting a VAT number, by a company not showing as being registered with HMRC.
For the last week -10days I have offered to accept a refund and not go down the road I am headed, but at every chance viretronics had they tell me that they will refund when they can get into their bank.

You can find me on FB please contact me if you want to help stop them.

The address in Derby is a private address, I have family who live close by and they will give them a knock sometime soon, the Address in Scotland is a block of flats, no sign of a business address and there is no evidence of any address in Swansea. I read about that his workforce are working from home, This is a feasible lie, so where did they used to work ? what is their business address ? I have the sort code of the bank, I will call them today to ask where this account is held, but it looks like it it in Leicester ???
So many discrepancies, so many lies, so many victims, and so many errors.

As they say, it'll all come out in the wash, and wash day is coming.

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Unrefunded's Comment

Written on: 08/09/2022

Yes, there are a few of us out there. As for wash day, you wouldn't believe the load I have for these guys. Get your bot software around this, my old China.

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Jonigl's Comment

Written on: 23/09/2022

Viretronics is a reputable and trusted business and have fixed units for over 400 verified customer around the UK. Apologies to hear this. Viretronics had the best in mind for you and went all out with the fix. We are currently having issues with our banking and payment system and this has affected refunds and other internal costs. We have a refund request form you can complete and we will act upon it once issues with our payment system is rectified Refund Request Form, viretronics is an automotive and marine electronic unit remanufacturer based in UK. We specialise in ECU repair, ABS unit repair, TCU repair, BCM repair & Instrument cluster repair and many others with life time warranty. We have the expertise and top notch testing equipments to successfully repair all units sent to us. Our repair cost is very affordable compared to our competitors. Viretronics have benefitted from awesome positive review of our many customers as seen in our emails and other communication media. We are working to ensure that all positive reviews form both past and present customers over the years are reflected on public review sites.

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Unrefunded's Comment

Written on: 08/09/2022

Look for a group on FB. The Jo Nigl fan club.

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Jonigl's Comment

Written on: 23/09/2022

Viretronics is a reputable and trusted business and have fixed units for over 400 verified customer around the UK. Apologies to hear this. Viretronics had the best in mind for you and went all out with the fix. We are currently having issues with our banking and payment system and this has affected refunds and other internal costs. We have a refund request form you can complete and we will act upon it once issues with our payment system is rectified Refund Request Form, viretronics is an automotive and marine electronic unit remanufacturer based in UK. We specialise in ECU repair, ABS unit repair, TCU repair, BCM repair & Instrument cluster repair and many others with life time warranty. We have the expertise and top notch testing equipments to successfully repair all units sent to us. Our repair cost is very affordable compared to our competitors. Viretronics have benefitted from awesome positive review of our many customers as seen in our emails and other communication media. We are working to ensure that all positive reviews form both past and present customers over the years are reflected on public review sites.

Reply to this comment

Jonigl's Comment

Written on: 23/09/2022

Viretronics is a reputable and trusted business and have fixed units for over 400 verified customer around the UK. Apologies to hear this. Viretronics had the best in mind for you and went all out with the fix. We are currently having issues with our banking and payment system and this has affected refunds and other internal costs. We have a refund request form you can complete and we will act upon it once issues with our payment system is rectified Refund Request Form, viretronics is an automotive and marine electronic unit remanufacturer based in UK. We specialise in ECU repair, ABS unit repair, TCU repair, BCM repair & Instrument cluster repair and many others with life time warranty. We have the expertise and top notch testing equipments to successfully repair all units sent to us. Our repair cost is very affordable compared to our competitors. Viretronics have benefitted from awesome positive review of our many customers as seen in our emails and other communication media. We are working to ensure that all positive reviews form both past and present customers over the years are reflected on public review sites.

Reply to this comment

Jonigl's Comment

Written on: 23/09/2022

Viretronics is a reputable and trusted business and have fixed units for over 400 verified customer around the UK. Apologies to hear this. Viretronics had the best in mind for you and went all out with the fix. We are currently having issues with our banking and payment system and this has affected refunds and other internal costs. We have a refund request form you can complete and we will act upon it once issues with our payment system is rectified Refund Request Form, viretronics is an automotive and marine electronic unit remanufacturer based in UK. We specialise in ECU repair, ABS unit repair, TCU repair, BCM repair & Instrument cluster repair and many others with life time warranty. We have the expertise and top notch testing equipments to successfully repair all units sent to us. Our repair cost is very affordable compared to our competitors. Viretronics have benefitted from awesome positive review of our many customers as seen in our emails and other communication media. We are working to ensure that all positive reviews form both past and present customers over the years are reflected on public review sites.

Reply to this comment

Jonigl's Comment

Written on: 23/09/2022

Viretronics is a reputable and trusted business and have fixed units for over 400 verified customer around the UK. Apologies to hear this. Viretronics had the best in mind for you and went all out with the fix. We are currently having issues with our banking and payment system and this has affected refunds and other internal costs. We have a refund request form you can complete and we will act upon it once issues with our payment system is rectified Refund Request Form, viretronics is an automotive and marine electronic unit remanufacturer based in UK. We specialise in ECU repair, ABS unit repair, TCU repair, BCM repair & Instrument cluster repair and many others with life time warranty. We have the expertise and top notch testing equipments to successfully repair all units sent to us. Our repair cost is very affordable compared to our competitors. Viretronics have benefitted from awesome positive review of our many customers as seen in our emails and other communication media. We are working to ensure that all positive reviews form both past and present customers over the years are reflected on public review sites.

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