Audi Q7 back on the road in 1 week.

The ECU Doctor - www.the-ecu-doctor.co.uk
★★★★★
4.7
93.0% of users recommend this
  • Value For Money

Audi_Q7's review of The ECU Doctor - www.the-ecu-doctor.co.uk

“Audi Q7 back on the road in 1 week.”

★★★★★

written by Audi_Q7 on 06/10/2022

My Audi Q7 had developed a weird issue of cutting out and not restarting.
The specialist garage I took it too diagnosed an ECU issue (water ingress) which is common on the Q7 due to the location of the unit.
After a few hours scouring the 'net for a repair or refurbishment company, I found the ECU Doctor.
As far as I know, they are the only company that offer the 2 week trial replacement service.
I contacted them via email and the reply was next day, they could help!
I packaged up my unit and shipped it to them on a Thursday.
Royal Mail strike delayed the delivery until Monday but ECU Doctor confirmed delivery.
They then contacted me on Wednesday to let me know my exchange unit was ready and posted it Special Delivery so I got it today (Thursday).
I fitted the unit to the car, turned the key and she burst into life.
No warning lights, no setup, just plug & play!
Time will tell if my fault is fixed but early signs look good so I'd best get out there and do some miles.
Fantastic service from start to finish and even got a car air freshener and fridge magnet included in the package.
Got an ECU problem? The Doctor can sort it.
I've even recommended them to my local garage who do my regular servicing.
Fingers crossed my issue is fixed but I have the reassurance that even if it isn't, I can return the exchange unit and get a partial refund and you can't argue with that.
Not the cheapest out there but the added benefit of the trial unit makes it 100% worth it.
10 stars all the way!!

  • LANCASHIRE

    Location

  • Value For Money

Was this review helpful? 1 0