Great efficient service

★★★★★
4.6 / 5
91% of users recommend this
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JeremyScott78's review of Solus www.solusarc.co.uk

★★★★☆

“Great efficient service”

Written on: 03/05/2021 by JeremyScott78 (1 review written)

Really efficient and friendly service. Terrific job on the repairs, reliable pickup and drop off and helpful office team. Had some trouble paying excess using the online portal and had to do a bank transfer. Still waiting 3 days later for a receipt to forward to insurance/solicitors which isn’t ideal. But it is a bank holiday weekend so I expect that’ll arrive Tuesday!

Solusarc's Response to JeremyScott78's Review

Written on: 04/05/2021

Good afternoon

Thank you for submitting a review and letting us know that you are pleased with the service and quality of your repair. Apologies for the issues you experienced with paying your excess.

Please can you confirm which site carried out the repairs so I can pass on your comments?

Many thanks
Chris
Solus Customer Care

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