Not a good experience

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Sameed25's review of Solus www.solusarc.co.uk

★★☆☆☆

“Not a good experience ”

Written on: 28/07/2020 by Sameed25 (1 review written)

The job itself was fine however when my vehicle was returned it was not cleaned properly, scratches have been found on the side door panels when it was not there before it's not nice when u find things like this. Pictures were taken by the driver who delivered my car and was sent to the company but no response has been made. I have tried making contact through email and provided evidence myself but there has been no response. I am really unhappy with this I hope I get a response after writing this review.

Solusarc's Response to Sameed25's Review

Written on: 28/07/2020

Good morning

Thank you for submitting a review and I am sorry it hasn't been a pleasant experience. I have chased the site this morning to contact you to discuss the marks. I'm unsure at the moment if the images have been received but requested contact be made regardless.

I hope the team get this sort quickly for you.

Many thanks
Cathy
Solus Customer Care

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