Did the job

4.5 / 5
91.0% of users recommend this
  • Value For Money

Carpets1's review of Solus www.solusarc.co.uk


“Did the job”

Written on: 12/02/2020 by Carpets1 (1 review written)

I was pleased that the work was done fairly locally.
My damaged car was booked up quite well in advance so Solus were able to preorder parts.
It was collected when promised.
After about 10 days I decided to enquire how things were progressing. The person was unable to connect through to the engineers so promised to call me back.
I was surprised to get a call that afternoon to tell me that the work was completed.
The car was returned when arranged and I was very pleased with the result.
Thank you

Solusarc's Response to Carpets1's Review

Written on: 13/02/2020

Good morning

Thank you for submitting a review and letting us know that you are pleased with the repairs and service provided. Sorry you had to phone to obtain and update, but great to read when the call was returned your car was ready. Please can you confirm which site your car was repaired by?

Many thanks
Solus Customer Care

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