great service- great job!

4.5 / 5
91.0% of users recommend this
  • Value For Money

RebekahHess50's review of Solus


“great service- great job!”

Written on: 12/02/2020 by RebekahHess50 (1 review written)

From start to finish everything was organised and arranged seamlessly and without effort. Booking the job in was easy and the gentleman made every effort to offer us an earlier date than we were originally offered which we did get. We were asked to upload photographs using a link to the portal. It was difficult taking photos due to the weather and it being dark by the time we got home from work. Uploading the photographs to the portal was a little tricky as I had to keep running indoors to get wifi after every photo upload. However the response came very quickly and we were advised that it enabled them to order the parts ahead of the vehicle being taken in for repair which would speed up the process so it was worth the effort.
Everyone we dealt with and spoke to was polite and efficient.
The car was returned to us in a very quick turnaround and the job was completed to a high standard and the car was returned extremely clean.

  • North London


  • Value For Money

Solusarc's Comment

Written on: 13/02/2020

Good morning

Thank you for submitting a review and letting us know about your experience. Thank you for running in and out to enable us to have the pictures so we could pre order the parts. We have a few sites in London, please can you confirm which site your car went to?

Many thanks
Solus Customer Care

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