Slow return

★★★★★
4.5 / 5
91.1% of users recommend this
  • Value For Money

Joheath111's review of Solus www.solusarc.co.uk

★★★☆☆

“Slow return”

Written on: 03/12/2019 by Joheath111 (1 review written)

Just received my car back and although it is perfect and lovely and clean this was the third expected return date. It took a couple of days for Solus to contact me for a pick up and a long time to return the vehicle. The courtesy car was nice and the people I spoke to were lovely but it was just the delay I found frustrating.

  • Telford

    Location

  • Value For Money

Solusarc's Response to Joheath111's Review

Written on: 04/12/2019

Good afternoon

Thank you for submitting a review and letting us know that you are pleased with the quality of your repair. Apologies for the issue with the return of your vehicle.

Please can you confirm which site carried out the repairs so I can pass on your comments?

Many thanks
Chris
Solus Customer Care

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