Very quick turnaround

4.5 / 5
91.0% of users recommend this
  • Value For Money

NickConley's review of Solus


“Very quick turnaround”

Written on: 21/09/2019 by NickConley (1 review written)

From booking the repair to receiving my car back I couldn't believe how quick it was. Had a courtesy car delivered on the Wednesday, and my car returned fully repaired on the Friday morning! Not sure if it was a quiet period or if this is what is expected all the time, but I was impressed. All the people I spoke to were friendly and helpful, and the webpage gave me progress information throughout the whole process. The whole experience was simple and very efficient and (although I hope not to have to use them again!) I would use Solus again for any accident repairs. Was very impressed and haven't found anywhere in all my time of dealing with insurance Companies that have been as easy to deal with and as helpful.

Solusarc's Response to NickConley's Review

Written on: 24/09/2019

Good afternoon

Thank you for submitting a review and letting us know that you are pleased with the service and speed of your repair.

Please can you confirm which site carried out the repairs so I can pass on your comments?

Many thanks
Solus Customer Care

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Nickconley's reply to Solusarc's Comment

Written on: 25/09/2019

It was the stansted site

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