Good service & quality of repair

★★★★★
4.5 / 5
91.2% of users recommend this
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ElizabethF's review of Solus www.solusarc.co.uk

★★★★☆

“Good service and quality of repair”

Written on: 22/08/2019 by ElizabethF (1 review written)

I received good quality of service overall. I was kept informed of the progress of my car for the most part and the delivery of my courtesy car and my car back again was on time. The quality of the repair was very good and my car was also valeted. The only reason for 4 stars instead of 5 as there was a huge mix up with my courtesy car which meant I had to make several calls to sort and I was promised a call to confirm my car being returned and didn't get one so had to chase.

Solusarc's Response to ElizabethF's Review

Written on: 28/08/2019

Good afternoon

Thank you for submitting a review and letting us know that you are pleased with the service and that you were kept updated. Apologies for the issue that you experienced with your courtesy car.

Please can you confirm which site carried out the repairs so I can pass on your comments?

Many thanks
Chris
Solus Customer Care

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