Professional & friendly service

★★★★★
4.5 / 5
91.4% of users recommend this
  • Value For Money

LucianoKelley426's review of Solus www.solusarc.co.uk

★★★★★

“Professional and friendly service”

Written on: 19/05/2019 by LucianoKelley426 (1 review written)

I brought my Mercedes in to be repaired through an insurance claim, and having been a little unsure initially as I had hoped to use my usual body-shop, I was very pleased with the service. The staff were knowledgeable, helpful and friendly. They took notice of our requests and concerns, including a request for specific tyres. I was provided with a brand new hire car, the staff took time to show me the specifics of the car, and it came with a full tank of fuel. I was kept informed of the progress of the repair, and contacted to arrange a convenient pick up time. I didn't feel rushed or pressured. I would recommend Solus to anyone considering a repair.

  • Winsford

    Location

Solusarc's Comment

Written on: 20/05/2019

Good afternoon

Thank you for submitting a review and letting us know that you are pleased with the service and that you were kept informed of the progress of your repair

Please can you confirm which site carried out the repairs so I can pass on your comments?

Many thanks
Chris
Solus Customer Care

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Linzilou2's Comment

Written on: 21/05/2019

It was the Warrington site

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