Avoid!!!!!!!!

Avoid!!!!!!!

I booked in for an MOT and Service for the 4th October 2021 on the 15th September. This gives them 20 days to arrange the appointment with the garage. The offer pay upfront option. which i have done. Once done you get a confirmation email to tell you the appointment is booked in with the garage and they will come and collect your car. Sounds great.

However, Monday the 4th October comes and no one arrives the pick up the car. at 11:30am i called and asked why as they are supposed to pick up between 8am and 10pm. The guy just answered with 'they cannot do it today'. i had not been contacted by anyone to tell me that they could not do it.

I then re-arranged the appointment to Friday. waiting on Friday morning. again no one comes and collects the car. This time i didn't call to see if anyone would come back to me to advise what has happened. Silence.

I receive an email from them that evening, with confirmation of my booking for Monday 11th October 2021. No one called to check this appointment was okay for me. I chose to wait in and see what happens.

I think you can guess what happened, No show once again. problem is, once you pay upfront they have you locked in as they wont refund you for up to 10 days.

My advice to anyone considering going with these guys to seriously consider against it. They may offer cheap prices but far from reliable, pick a garage that will take your booking and ensure you are seen to on that day!

Reading the other reviews below about after having a service done, im glad i haven't gone through with it!

I have today asked for a full refund of my money.