Car Service

★★★★☆
3.6 / 5
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ServiceStop's review of Servicing Stop Ltd - www.servicingstop.co.uk

★☆☆☆☆

“Car Service”

Written on: 04/07/2021 by ServiceStop (1 review written)

A few weeks ago I paid for a full car service. My car was collected by one of their representatives (and returned), who did not observe any basic Covid guidelines. I was advised to look out for an email, which I did not receive (requesting areas of work to be carried out by tick-box).
I was not able to reach their Customer Services with ease, and eventually I was then charged for a job (an oil change) which should have been part of the service. When attempting to pay, due to VAT it doubled and a very rude mechanic spoke to me about over £300 worth of work he said needed doing as he deemed my car unsafe for the road.
My car was taken to an alternative garage, I was assured that the petty jobs in hand: replacing bulbs, turning on the passenger air-bag..... were not matters of grave concern.
I have complained in writing more than once to Service Stop, and their 24hr response quote has not been met. Infact I am some weeks down the line and still waiting to have my complaint addressed.
I strongly advise NOT using this service, it is extremely POOR.

  • West Midlands

    Location

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