Prey on the Not Knowing Person!

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Sadief449's review of Servicing Stop Ltd - www.servicingstop.co.uk

★☆☆☆☆

“Prey on the Not Knowing Person!”

Written on: 20/05/2019 by Sadief449 (1 review written)

The car was collected on time by the appointed Garage, very courteous and on time, so the Garage, not a problem....ITS ALL WITH SERVICING STOP!
They book for the full service and a very reasonable price, certainly by comparison to a main or reputable dealer. When the work is UNDERWAY they call, a call from a "Service Support Technician" or so they say, but has a very sales directed approach, and tell you that a number of additional items are "needed", so in our case, a young driver, is taken in by this and reluctantly agrees to what the SALESPERSON says, and now faces an uplift in the bill of £270.00, MORE THAN DOUBLE the original bill or quotation.
So we contact the Garage Direct and guess what...they have only recommended half of what is being SOLD and what they recommended is NOT WHAT IS BEING SOLD OR DESCRIBED!!!
So we call back servicing stop and ask to speak to the Support Technician...after 90 minutes, they decide to call back, and on querying, they say the work has been done!!! So this is questioned with them, and they simply refer to terms in emails, and that authorization has been given (the call to the daughter), and there is nothing they can do!!!
This is an absolute and blatant play on those that don't know , sharp practice and should not be allowed... The service technician or should I say Saleperson, couldn't give a monkey's, and is probably now chalking it up on his sales figures...

SO ANGRY 

  • Suffolk

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