Just unbelievable terrible service

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Antono382's review of National Windscreens www.nationalwindscreens.co.uk


“Just unbelievable terrible service”

Written on: 01/12/2021 by Antono382 (1 review written)

I never leave reviews but the awful nature of this company to start to non finish has been beyond ajoke.

Avoid at all costs. No communication , long booking, they call on afternoon of day booked in (despite morning booking)to say wind screen they received was cracked and couldnt attend. Apparently no availability to re attend for ten days !!
Car at local garage and off road awaiting windscreen replacement before garage can MOT. Explain further ten days without car is unacceptable, stroppy call handler says will talk with manager and get back to me, this was Monday. No contact from themselves untill Wednesday when a guy has turned up to my house (repair booked at garage, wrong address) saying my car not there and he had come to replace screen!!!
Already booked and paid with Autoglass for tomorrow after not hearing back on Monday or Tuesday. What a bunch of clowns

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