Terrible service, & car returned with extra faults

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alMcKinney175's review of Mr Clutch Autocentres - www.mrclutch.com

★☆☆☆☆

“Terrible service, and car returned with extra faults”

Written on: 28/11/2019 by alMcKinney175 (1 review written)

Took our Freelander 1 in to have the clutch done.
It took nearly two days. The car was returned to me three times and I could not get it into gear - it took them 3 hours to sort it out.
They claimed that it needed the DMF at the same time (doubling the cost), but could not tell me what was wrong with it, and would not return the old parts for me to have a look at.
When I drove away it overheated and I had to fill the cooling system with water as it had been left empty. The EML was repeatedly coming on and the turbo was not providing any boost. Further to that the steering wheel was turned to the right when going straight.

Months later I am still waiting for them to agree to repair the car and pay for my garage bill whilst on holiday.

I have not had an apology.

I will never use them again.

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