Excellent service on Saturday

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DahliaGrant355's review of Kwik Fit, Hanley, Stoke on Trent


“Excellent service on Saturday ”

Written on: 25/06/2022 by DahliaGrant355 (1 review written)

I visited Hanley kwikfit on Saturday the 25th June the gentleman in reception who I believe was outstanding very polite and efficient whilst watching in reception I noticed he was very busy and I would say over worked and multi tasking answering the phones which constantly ring and whilst he was busy a another member of staff who I believe was servicing came in handed him paper work went through the paperwork with him and walked out on to the car park sat at the end on a metal bar and started to smoke a cigarette and enjoy the sun whilst his college was left to do even more work I was astonished that the service guy couldn’t even be bothered to help his colleague in reception whilst the phones where ringing or even ring the customer with the service report I was amazed that one gentleman in reception was so busy with the work load and he didn’t complain he just got on with his job well done, you are more than a credit to this company you are well over worked I couldn’t do your job for all the tea in China I hope you get some help in the very near future in the reception or change your job as you were ridiculous busy for one person good luck in the future and thank you for fitting me in today and sorting out my alphabet fleet car

  • stoke on trent


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