written by Schroederee295 on 19/08/2023
Had an MoT booked at the Wellingborough depot at 4.45 on a Friday. Arrived on time to be told the had cancelled the MoT because the tester bumped his head. They said I should have had a phone call from the supervisor who was conveniently not in that day, the child who was acting as supervisor for the day with his smug grin could not offer anything, no alternative booking was attempted, no offer of a call to other depots, basically typical Friday afternoon response. Got his Managers phone number who basically said it was my fault and that I should not book my MoT on the day of expiry, then hung up me. Bunch of clowns
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