Just Car Clinics Limited Reviews

★★★★☆
4.3 / 5
85% of users recommend this
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Just Car Clinics Limited

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Latest Reviews

★☆☆☆☆

“"Nationwide" Just Car Clinic Hinckley”

Written on: 14/03/2020 by zgCox222 (1 review written)

My insurance company put my car into this garage. After the first contact I had to wait 18 days for a slot to take my car in. The garage is not branded as Nationwide and there are no signs on the buildings to indicate that it is this company: it's actually called Just Car Clinic so I to 'phone ahead to check the location before I took my car in. I was told my the receptionist the car would be assessed and I would be given feedback within 2 days, and then the repairs would typically take 5-7… Read Full Review

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★★★★★

“Excellent Service Great Repair”

Written on: 10/03/2020 by Mikkimp (1 review written)

Had to leave my Hyundai Tucson for a bodywork repair last Friday. I knew they were very busy and asked them to try and ensure I had it back within eight days and I was due to drive on holiday with family. I was expecting it to take the full week or worse! Collected it today, I know it was only the offside rear quarter but three working days? Thank you Nationwide Just Car Clinic Hull, fantastic service and a cracking repair too… Read Full Review

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★★★★★

“My Fiat 500”

Written on: 09/03/2020 by sharon020457 (1 review written)

I cannot thank the staff enough, from start to finish... they were amazing. So efficient, polite, kept me informed and unbelievably fast service. I can't recommend them highly enough. Well done to you all. Massive thanks… Read Full Review

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★★★★★

“Straight forward and helpful”

Written on: 10/06/2019 by KyleBlevins141 (1 review written)

Had to use this company through my insurer for repairs to my car. They kept me up to date throughout the entire process and were extremely proffessional and helpful. The body work down the side of my car needed repairing. Now that it is fixed, you would never think that it had been damaged at all. It's like new, even the colour is completely matched. They even went above and beyond and cleaned my car inside and out… Read Full Review

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★★★★★

“Hassle free repair”

Written on: 09/05/2019 by baaosl (1 review written)

Excellent service and communication throughout the process. Work done to high standard and all documentation provided. Friendly people. The service included a courtesy car and my car was valeted too… Read Full Review

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★★★★★

“Fantastic service Just Car Clinic Hull”

Written on: 29/03/2019 by DeeganPotter154 (1 review written)

Just car clinic Hull was the preferred choice of my insurance company, after my van had been run into whilst parked up. The job to put things right was given to the Hull branch. Due to work committments I was unable to get my van into the clinic for assessment straight away,however this posed no problem as they where happy for me send in photos of the damaged bodywork. My van was collected from my home address when the car clinic staff doubled up with the van rental company to provide me with a… Read Full Review

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★★★★★

“Absolutely brilliant service”

Written on: 12/01/2019 by Griddlybear (1 review written)

Grimsby car clinic is where our insurance company use . Our accident was 21.30 on Christmas Eve- our car was ready on jan 7th . It was a painless & efficient service , dealt with 3 different people and they were all great . The repairs are great , nothing to complain about… Read Full Review

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★★★★★

“Audi Accident Repair”

Written on: 27/12/2018 by GraemeQ (1 review written)

Nationwide Just Car Clinic (Durham) are the preferred choice of my insurance company. So after my minor accident with an uninsured driver my insurance made all the calls to get my car assessed and repaired. I was contacted by JCC to make arrangements for an assessment to be conducted and as it was very near Christmas I was not anticipating having any repairs started before the 24th. Nevertheless, JCC got me booked in, conducted the repairs and got my car back to me by the 21st December. I… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 13/12/2018 by 150O'Connor (1 review written)

Don't use. Slow repair. Rude staff and they scratched car in process of fixing and refused to do anything. Can't ring them and they don't ring you… Read Full Review

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★☆☆☆☆

“Did a decent job from what I can tell but took a month...”

Written on: 14/09/2018

Did a decent job from what I can tell but took a month and a half to replace the bumper on my EV. Relied on my photo's to assess damage, ordered a bumper and I took it in. They called me two days later to say "sorry, we need to order a grill and it needs to come from Korea!". That took two weeks. They took the bumper off and called to say "sorry, we need a part behind the bumper". Korea. Two weeks. Put it back together and called to say "sorry, there's another part that needs replacing!"… Read Full Review

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★★★★★

“Nationwide Just Car Clinic Grimsby”

Written on: 15/08/2018

I have had excellent service from Nationwide Just Car Clinic Grimsby in the repair of my Honda. Though I do not wish to have to use their services again obviously, I would recommend them to anyone needing accident repair services. A big thanks to all those involved… Read Full Review

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★☆☆☆☆

“Excuse After Excuse ”

Written on: 16/07/2018 by charlottepeach (1 review written)

If your insurance company wants to send you to this garage refuse!!! All you will get from them is excuse after excuse for their incompetence! Nationwide (Just Car Clinic) in Hinckley took 2 months and 3 delivery attempts to get the car back to me and it’s still not right! The worst garage I’ve ever had the misfortune to deal with. I have tried to keep this review brief, but the garage created so many issues that it has been impossible to do so. 1. This garage obviously has no sense of… Read Full Review

Pestis's Response to charlottepeach's Review

Written on: 01/12/2018

I totally second the narrative of this review.

My insurance company sent my car to these people after someone drove into my 4 month old car damaging the two passenger side doors. Replacing two doors should have been a very simple routine job.

5 times over two weeks i was informed "The parts had just arrived this morning" and that my car would be finished and delivered back to me tomorrow.

After the 5th let down i contacted the insurance company and told them i would no longer speaker to the repairer and that they should do it themselves and contact me after.

3 additional consecutive days from then on i was informed by the insurance company that they had been in contact with the repairer and that the parts had just come in and the vehicle would be ready tomorrow.

To my surprise on the third day the car was ready but i had to go and pick it up from them. On arriving at their building in hinkley i inspected the car to find that paint work on the new doors was shoddy, the seals were damaged and discoloured and they had also "overprinted" (they're staff members term not mine) the driver side front door. I refused to accept the car and demanded they correct all the problems.

The next day they then confirm to the insurance company that they would not do any further work and that the car was repaired and should be collected.

The insurance company sent an independent assessor to site with me and they assessor confirmed he wasnt happy with the paint work, seals, the driver side door and that they had also heavily scratched my rear bumper.

The site manager confirmed all of these issues would be repaired and the vehicle would be returned to my by no later than the weekend. Today is Saturday, they are closed for the week and im still yet to receive my vehicle. Its now taken 6 weeks for them to replace two doors with brand new ones. Please do yourself a favour and refuse to let these people touch your car as they wont repair it, they will only damage it further.

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Charlottepeach's Response to charlottepeach's Review

Written on: 04/12/2018

Update on this review.

Shortly after the car was returned to me for the final time, I notices a grinding noise when pulling away. After having this investigated by my choice of garage it was informed that Just Car Clinic in Hinckley had left all of my subframe bolts loose. Meaning that my wheels weren't pointing in the same direction and I had compromised steering! I dread to think what would have happened if I was in another accident with the car in that state but I'm confident in saying JCC would have been looking at a law suit! I can not stress enough how bad/incompetent this garage is. AVOID AT ALL COSTS!!!!!

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★★★★★

“Mansfield just car clinic are amazing ”

Written on: 05/07/2018 by Mallory49 (1 review written)

My car has just been repaired at Mansfield just car clinic. (Nationwide just car car clinic) They were very professional. They kept me informed on every stage while they were repairing my car. The staff are very friendly and caring. I would recommend and use them any time. Once I collected my car it was in showroom condition, had been cleaned and valeted to a first-class condition. The reception staff were so good. They explained everything to me about the repair and the car… Read Full Review

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★★☆☆☆

“new tye a rim”

Written on: 14/06/2018 by Kelley492 (1 review written)

my car went into or local Evans Halshaw for a MOT failed on a rear tyre and rim so it was taken to JCC in Grimsby 14 days latter I got my car back ok it needed a new hub as well but surly it does not take this length of time to complete such a small job… Read Full Review

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★★★★★

“Replaced car bumper after collision ”

Written on: 08/06/2018 by zvDowney103 (1 review written)

Had to take my car to jcc at Grimsby to have back bumper replaced after someone went Ito the back of my car. The service was very fast, only 2 days, excellent job, friendly helpful staff and they even washed my car and reblacked the tyres. My car looked amazing when I picked it up. First class service all round… Read Full Review

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★★★★★

“Grimsby Just Car Clinic Fantastic”

Written on: 16/05/2018 by mike_carty (1 review written)

The two guys I dealt with  where fantastic from start to finish, excellent customer service and a great job done by the bodywork guys! Great bunch of people, went out of their way to help me! Thanks guys!… Read Full Review

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★★★★★

“Range rover crash repair”

Written on: 11/05/2018 by Robinbeasley (1 review written)

Excellent service, I was kept informed all the way through a very difficult period by very friendly and well informed reception staff and the general manager was a joy to deal with… Read Full Review

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★★★★★

“Excellent service”

Written on: 18/04/2018

Very happy with service at Just car clinic Yaxley - kept me informed throughout. Very efficient and good standard of work. Would definitely recommend. Thank you… Read Full Review

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★★★★☆

“Peugeot Insurance Repair ”

Written on: 05/03/2018 by CandyQueeen (1 review written)

The staff at the Durham branch were friendly, professional and helpful.The job did take 20 days to complete for what I thought was pretty minor repairs but work was good quality and the car came back beautifully cleaned… Read Full Review

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★★★★★

“Fast, good service, quality repair”

Written on: 05/03/2018 by goathawk (1 review written)

My sons car took a shunt from behind with considerable damage impacted... the person responsible was insured and the process then involved the car being picked up by Just Car Clinic.. this was received by them on a Monday morning and then was returned to us by the Saturday.. We had had a quote from a friend who does body repairs and the work carried out by the insurance chosen company was exactly as the friends quote so we knew the repair was genuine.. everything was satisfactory and a great… Read Full Review

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