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Beechwoodparc's review of Halfords



Written on: 22/09/2021 by Beechwoodparc (1 review written)

WARNING - Inexperienced engineers and staff, services are only as per a check list, if your car has a DPF or uses Adblue they have no knowledge of how or what is involved and you should go elsewhere, they serviced my brand new £30,000 van from new and gave false information regarding a warning light, their incompetence has incurred me a bill to replace a DPF in excess of £3,000 due to a Pats fluid tank not been topped up or even advised…..the manager agreed that they should have known this and offered compensation only to then retract the offer. Being a customer for over 15yrs means nothing, if anything goes wrong, tough… it would be interesting to see if they reply to this review, maybe a standard ( we’re sorry to hear… please contact us to discuss… etc..)

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