Issues with staff

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Aussieann's review of Didcot Auto Centre


“Issues with staff”

Written on: 17/05/2019 by Aussieann (1 review written)

I had a full service and MOT on my car yesterday.When I opened the door to drive away there was a pinging sound The mechanic was yards away in the workshop.I asked him if he knew what was causing the sound he said it could be the light switch which it wasn,t.His attitude was unhelpful, and when I told him this sound was not usual he said if I didn,t like this feature I should maybe change my car for one that did not do this.This was said in an aggressive manner , and when I asked him not to be so rude I was told I have an attitude problem. I contacted the car makers who suggested it could be the hazard or fog light left on which is what it turned out to be. I rang the receptionist at Didcot Auto Center and told her what had happened, not particularly interested, but said she would look in to it. I know they were very busy, staff off sick or away, but that is no excuse for such rudeness and lack of service. The mechanic could have fixed it in two minutes.Needless to say ,I will not recommend this auto center and will not be returning,

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