Another wasted trip

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DaveLondon's review of Dees of Croydon


“Another wasted trip”

Written on: 17/09/2019 by DaveLondon (2 reviews written)

Got a safety recall for my Mondeo and Dees of Croydon booked me in for 17/9/2019. Got there at 09:00 and booked car in with apparently no problem. Left to find a bus to go home but before bus arrived (luckly) got a phone call from Dees to say they did not have the parts needed to carry out the job, and would not have them for about a month!.
Why did they not inform me before a totally wasted trip to them that they did not have the parts needed.

Totally do not care for customers at all.

  • Croydon


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