Concorde Auto Centre Reviews - www.concordeautocentre.com

★★★★★
4.7 / 5
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Latest Reviews

★☆☆☆☆

“Avoid, use proper garage services.”

Written on: 16/06/2018 by HollsR (1 review written)

My car was booked into the Cambridge branch 2 weeks before it was scheduled to go in for the required work. Less than 2 hours before my car was due in, I received a telephone call informing me that the supplier had sent the wrong 'cats' for my car. The work was rescheduled for 5 days later and I drove it to the branch. I was told that the work would take up to 90 minutes to complete but just over an hour later, the salesman informed me that the mechanic had broken 1 of the sensor probes getting… Read Full Review

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★☆☆☆☆

“STAY WELL AWAY. ”

Written on: 07/06/2018 by GregIreland (1 review written)

Booked in here for new pads and discs and two new tyres. They fitted my pads and discs but then I was told they had a problem getting my tires. After waiting two weeks, I asked for a refund and told them I need new tyres ASAP. I was told that wasn't a problem and my refund would be granted. Two weeks later and I am still waiting. I keep phoning and am told the paperwork has been sent to head office and I should get a refund soon. When I asked for head offices number to make a complaint, I was… Read Full Review

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★★★★★

“Trustworthy”

Written on: 16/05/2018 by juliemabbett34 (1 review written)

As a woman i would trust this garage to treat me fairly and with respect and not try to pull the wool over my eyes i can say they were honest and upfront… Read Full Review

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★★★★★

“Easy and no hassle”

Written on: 16/05/2018 by carsonsteptoe234 (1 review written)

Very easy to book on the phone. Payment up front no bother. Fixed price as quoted and no hidden extras. Will heartily recommend .Wife's car in next for an aircon decontamination and regards… Read Full Review

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★☆☆☆☆

“Car went in for 3hrs - they kept it for 69 days!”

Written on: 15/05/2018 by Gardner179 (1 review written)

My recently MOTed and well-kept car went in for a simple clutch replacement (3hr job) and they kept my car for over 2 MONTHS! They made up lots of excuses, didn't have the tools to do the job, kept finding new things I had to pay for once they'd taken the wheels off (so I couldn't go elsewhere) and were rude. During this ordeal I had to literally source the part they said I suddenly needed and then chase them up to get it, just to recover my car!

I had to pay close to £650, plus all the costs I
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★★★★★

“Really good custmer service and competitive pricing”

Written on: 11/05/2018 by davidwalters344 (1 review written)

As above, really impressiv. they did everything with no delays and I have my car back on the road quickly which is ideal… Read Full Review

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★★★★★

“BRILLIANT!”

Written on: 11/05/2018 by Remingtonj1972 (1 review written)

I was very impressed with my visit to Concorde in Peterborough. I had my brakes and suspension sorted and the price was outstanding for the brand of parts I received. Reception staff were very polite and the process was smooth and the work did not over-run. What more can you ask for?… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 02/05/2018 by Jay777 (1 review written)

I needed to get the 2 cars in my household serviced and MOT'd so after searching on Google i found Concorde Auto Centre and the prices looked competitive so I gave them a call, I was quoted a fair price so i booked. I was then asked to pay upfront over the phone for this (which I massively regret doing). Before even running my cars through the MOT's I was told I needed new break discs, pads and 4 new tyres (even though they looked fine to me). I was also charged upfront for these jobs. They… Read Full Review

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★☆☆☆☆

“Constant delays and calls rarely returned ”

Written on: 05/04/2018 by Ianmark (1 review written)

We are now 5 weeks into what I was told would be a 4 day job and I am still trying to get my car back from this bunch . I chose this garage because they assured me that working on my Japanese import Toyota would be no problem. The work required on the engine would take just 4 days as they had already got the parts in. (After I had paid almost £4000 in advance) After 3 weeks of delays and excuses I was finally told that the engine could not be repaired and would need to be replaced even though… Read Full Review

Booboo0132's Response to Ianmark's Review

Written on: 20/04/2018

I absolutely agree with your experience. 4 weeks of not calling me & promising by 'end of the day' my car would be returned has left me exasperated. I have just had my car returned £800 later & the same warning light is still on & my car is still in limp mode.Do not be fooled by the charming chaps on the end of the phone. They lie and lie.

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★★★★★

“Excellent friendly service”

Written on: 01/03/2018 by LylaMcAllister117 (1 review written)

Excellent friendly service as always. Very easy to book, even though you have to ring up. Very professionally run!… Read Full Review

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★★★★★

“Great!!”

Written on: 01/03/2018 by Racquelclark07 (1 review written)

Great service, sensible prices unlike some places. Never had an issue here which is great as someone who doesn't know a lot about cars. Very honest which is the most important factor for me… Read Full Review

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★★★★★

“Fantastic once again!!”

Written on: 01/03/2018 by Ninamarley847 (1 review written)

Once again fantastic experience at Concorde Auto Centre. Very well run garage who go out of their way to make sure the customer is happy every step of the way. Prices are competitive but the service blows everywhere else out the water!… Read Full Review

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★★★★★

“Brilliant service”

Written on: 28/02/2018 by Maniodoyle (1 review written)

Brilliant service - great value for money and very friendly. Have recommended to family and friends who have needed work doing since my visit in January… Read Full Review

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★★★★★

“Norwich Branch Service”

Written on: 28/02/2018 by Morganmcguire65 (1 review written)

Booked in Feb 2018 Norwich Branch--- Full service and MOT provided top drawer, couldn't believe the price for a full manufacturers service, amazing stuff. Much faster than other outfits too and aftercare was very good, they made sure i was happy with everything… Read Full Review

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★★★★★

“Affordable servicing”

Written on: 28/02/2018 by Lennoxwinter10 (1 review written)

Affordable servicing .. very friendly and helpful staff, no pressuring for additional work that isn't needed… Read Full Review

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★★★★★

“Good helpful staff”

Written on: 28/02/2018 by Rikardmitchell (1 review written)

Good helpful staff, competitive prices, quite fast despite a short hold up because a part took a little longer than expected but this was a supplier's fault. Concorde kept me informed every step of the way and explained it all over the phone. Would be nice to have text service for updates without answering the phone… Read Full Review

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★★★★★

“MOT great experience”

Written on: 28/02/2018 by Merrillj58 (1 review written)

Had an MOT done, about half the price of everywhere else. Thought that meant they were looking for work but passed first time! Now i'll give them a shot on my servicing as I know i can trust them. Look like a quality outfit, something cambridge is desperate for… Read Full Review

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★★★★★

“Recommended garage of choice”

Written on: 28/02/2018 by Ryandouglas474 (1 review written)

Recommend this company to all my mates and family, honestly so glad we have one fairly close by. Saves the heartache of going elsewhere and them messing it up. Other places can be cheaper for servicing but DON'T BE FOOLED. Most places don't do proper servicing and then if your car goes wrong you'll be stuck in the middle of a fight between manufacturer and garage for who pays for the damage.. concorde are one of the only places to do scheduled servicing so you know if anything goes wrong it's… Read Full Review

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★★★★★

“Great garage”

Written on: 28/02/2018 by JonetteOShea (1 review written)

Great garage, always had nothing but good experiences at MK and Leicester when i used to live there. The team has awsome technical knowledge and knows what they are doing. Never any trouble with trying to swindle me at all. Staff explain exactly what needs doing and why, so a lesson in how cars work always thrown in which is nice!… Read Full Review

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★★★★★

“Coventry staff fantastic”

Written on: 28/02/2018 by Kimarkwright (1 review written)

Excellent service from Coventry staff members. Extremely friendly helpful and knowledgable. Slightly more expensive than some others but definitely worth it for the better quality, no point taking chances with your car's safety!!… Read Full Review

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